error when users cancel their accounts

Error: Invalid profile status for cancel action; profile should be active or suspended. Please contact the site owner or cancel your subscription from within PayPal to make sure you are not charged going forward.

Associated Order:
MemberOrder::__set_state(array(
‘gateway’ => ‘paypalexpress’,
‘Gateway’ =>
PMProGateway_paypalexpress::__set_state(array(
‘gateway’ => ‘paypalexpress’,
‘httpParsedResponseAr’ =>
array (
‘TIMESTAMP’ => ‘2015%2d07%2d09T12%3a15%3a14Z’,
‘CORRELATIONID’ => ‘2e0433e5e7c7’,
‘ACK’ => ‘Failure’,
‘VERSION’ => ‘72%2e0’,
‘BUILD’ => ‘17261984’,
‘L_ERRORCODE0’ => ‘11556’,
‘L_SHORTMESSAGE0’ => ‘Invalid%20profile%20status%20for%20cancel%20action%3b%20profile%20should%20be%20active%20or%20suspended’,
‘L_LONGMESSAGE0’ => ‘Invalid%20profile%20status%20for%20cancel%20action%3b%20profile%20should%20be%20active%20or%20suspended’,
‘L_SEVERITYCODE0’ => ‘Error’,
),
)),
‘id’ => ‘4832’,
‘code’ => ‘6E63A60565’,
‘session_id’ => ‘pd7pkapp47tt39lus4j2erv450’,
‘user_id’ => ‘1614’,
‘membership_id’ => ‘4’,
‘paypal_token’ => ‘EC-73E10922SV947431E’,
‘billing’ =>
stdClass::__set_state(array(
‘name’ => ”,
‘street’ => ”,
‘city’ => ”,
‘state’ => ”,
‘zip’ => ”,
‘country’ => ‘US’,
‘phone’ => ”,
)),
‘FirstName’ => ”,
‘LastName’ => ”,
‘Address1’ => ”,
‘Email’ => ‘[email protected]’,
‘subtotal’ => ‘14.95’,
‘tax’ => ‘0’,
‘couponamount’ => ”,
‘certificate_id’ => ‘0’,
‘certificateamount’ => ”,
‘total’ => ‘14.95’,
‘payment_type’ => ‘PayPal Express’,
‘cardtype’ => ”,
‘accountnumber’ => ”,
‘expirationmonth’ => ’01’,
‘expirationyear’ => ‘2014’,
‘ExpirationDate’ => ‘012014’,
‘ExpirationDate_YdashM’ => ‘2014-01’,
‘status’ => ‘cancelled’,
‘gateway_environment’ => ‘live’,
‘payment_transaction_id’ => ‘I-2HR75PYSVXN6’,
‘subscription_transaction_id’ => ‘I-2HR75PYSVXN6’,
‘timestamp’ => ‘1412850006’,
‘affiliate_id’ => ”,
‘affiliate_subid’ => ”,
‘notes’ => ”,
‘errorcode’ => ‘11556’,
‘error’ => ‘Invalid profile status for cancel action; profile should be active or suspended. Please contact the site owner or cancel your subscription from within PayPal to make sure you are not charged going forward.’,
‘shorterror’ => ‘Invalid profile status for cancel action; profile should be active or suspended’,
‘sqlQuery’ => ‘UPDATE wp_pmpro_membership_orders SET status = \’cancelled\’ WHERE id = \’4832\’ LIMIT 1′,
))

https://www.ads-software.com/plugins/pmpro-woocommerce/