Counter Reset to 0 also

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  • Plugin Author micropat

    (@micropat)

    AddToAny gets counts directly from each service’s official API, so issues with counts are nearly always a site issue, or caused by filtering (ad blockers, etc.) you have enabled on your own browser/device/connection.

    Point to your site so folks here can help you troubleshoot.

    Thread Starter VirtualCed

    (@virtualced)

    Hello

    Here is the blog url : https://www.sortiesdezone.com/blog/

    There are a lot of readers, a lot of sharing, no id why everything went to 0

    Cedric

    Plugin Author micropat

    (@micropat)

    It’s an issue between Facebook and your site. It’s possible that Facebook’s scraper couldn’t reach your site’s pages for whatever reason (i.e. site was down, or a Facebook glitch).

    Troubleshoot further with Facebook’s URL debugger:
    https://developers.facebook.com/tools/debug/og/object/

    “Fetch new scrape information” will force Facebook to re-scrape a URL.

    I had my counters set to zero after installing a plugin that adds twitter/facebook/google cards data as meta tags. This happened without changing any of the URLs.

Viewing 4 replies - 1 through 4 (of 4 total)
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