Viewing 14 replies - 1 through 14 (of 14 total)
  • Hey there Tony,

    How are you doing today?

    This is most likely related to a plugin/theme conflict. Can you please try testing for conflicts by using default WordPress theme like Twenty Fifteen and deactivating all other plugins as displayed in the following flowchart to know which theme/plugin is conflicting if any.

    https://premium.wpmudev.org/wp-content/uploads/2013/12/Support-Process-Support-Process.png

    Please let me know if you find anything ??

    Best regards,
    Bojan

    Thread Starter Tony254

    (@tony254)

    Wow! Got it! it was a plugin conflict.(Thank God it wasn’t the {premium}theme). Seems it conflicts with the Wp Twitter feeds plugin, should i delete the twitter plugin? or is there a fix?

    Hey again Tony,

    Glad you managed to locate the problem, I’ve tested this on my end just to confirm it and I can replicate the issue which means there is definitely a conflict and the problem seems to be related to Twitter Feeds js, see screenshot https://screencast.com/t/ZyYmzJaqWP.

    This would have to be investigated further and since the issue seems to be related to Twitter Feeds js file I’d suggest contacting plugin developers for their opinion on this one.

    Please let us know if there is anything else we can help you with ??

    Best regards,
    Bojan

    Thread Starter Tony254

    (@tony254)

    Thank you very much Bojan, i appreciate. I will just have to deactivate the twitter plugin for a while, until i contact the developers.Otherwise my issue is resolved.Thanks again. ??

    Glad I could help ??

    Have a great day!

    Cheers,
    Bojan

    Thread Starter Tony254

    (@tony254)

    Sorry but i just got another problem, now the widgets page doesn’t open. It keeps on loading but it doesn’t open. Just after i thought everything is ok. I have tried deactivating all the plugins but still its not helping.Could you help me?

    Hey Tony,

    Sorry to hear that happens ??

    If all plugins being deactivated doesn’t help can you try switching to default WP theme such as Twenty Fifteen to see if that will help.

    Please let me know ??

    Cheers,
    Bojan

    Thread Starter Tony254

    (@tony254)

    Hey pal,
    I think it was a problem with my browser. Even though i cleared cache, cookies & history, the problem persisted. I tried using another theme,same thing! I finally switched from firefox to chrome & everything is OK! thanks a lot, i owe you one ??

    Hey Tony,

    Glad you managed to figure that out ??

    Have a nice day!

    Cheers,
    Bojan

    Hi there

    I read through your issue and I believe I have the same problem but I am a novice thus I do not really know how to solve it.

    Could you provide some guidance ?

    Thanks in advaced

    Rina

    WordPress issue

    Hey there Chevy09,

    You can first check for conflicts as mentioned in my first post, see the following:

    This is most likely related to a plugin/theme conflict. Can you please try testing for conflicts by using default WordPress theme like Twenty Fifteen and deactivating all other plugins as displayed in the following flowchart to know which theme/plugin is conflicting if any.

    https://premium.wpmudev.org/wp-content/uploads/2013/12/Support-Process-Support-Process.png

    If this doesn’t help since this thread is resolved can you please open a new thread with your issue and info you got from testing for conflicts so we troubleshoot this further.

    Best regards,
    Bojan

    Hi Bojan

    Thus I believe it is a theme conflict.
    As the printscreen states there is a error in the settings function.
    https://imgur.com/mE7KtTH
    Well, I have no idea how to solve that. Who do I contact ?

    Greets Rina

    Hey again Rina,

    If you’re sure this is theme related and everything works properly when you activate one of the default WordPress themes then you should contact theme developers for this one.

    If the theme has its own functions to replace sidebars it’s quite possible that this is the reason Custom Sidebars doesn’t work properly.

    Best regards,
    Bojan

    Thread Starter Tony254

    (@tony254)

    Hey Rina,

    Mine was a conflict with the Wp Twitter feeds plugin, do you have that plugin? try to disable it and it will work. If its a problem with the theme then i will quote Bojan “If you’re sure this is theme related and everything works properly when you activate one of the default WordPress themes then you should contact theme developers for this one.” If you are using a premium theme then contact support they will definitely help you. Hope your issue gets solved. ??

Viewing 14 replies - 1 through 14 (of 14 total)
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