Visual editor vanished since last time I blogged

  • Resolved Lynn Serafinn

    (@trentinigirl)


    9 years, 4 months ago

    I didn’t see any recent discussions on this (the only ones I saw were months old, before 4.2 came out).

    My visual editor is just gone. Click on the tab and it’s a plain blank white area. I can still access the text editor. Had a heck of a time tonight posting a blog by coding it and then comparing the preview image. Brought back memories of 1999…

    I THINK this problem started with the 4.2.2 upgrade, but I’m not entirely sure. I’ve been away from blogging for a few weeks, so not 100% sure if the problems started then or a couple of weeks earlier.

    I’ve search EVERYWHERE for other people with the same issue, and there seem to be many. However, I haven’t found a solution that has worked so far (and some of them, I simply don’t understand).

    I have cleared my blog’s cache.
    I have cleared my browser cache.
    I have created a new admin profile and logged in there.
    I have checked to make sure the box that says “Disable the visual editor when writing” is NOT checked.
    I have put in some code into the “wp-config” file that someone said was supposed to fix it (it didn’t).
    I have logged on/off, tried different browsers, different computers…I even logged into my dashboard on my Android (which I had never tried before,).

    Nada, nothing, zilch. No visual editor.

    Can ANYONE help?

    I am using Twenty-Ten theme (updated it AFTER this problem started, hoping that would solve it, but it didn’t either.

    Thanks,
    Lynn

Viewing 15 replies - 1 through 15 (of 31 total)
  • Moderator t-p

    (@t-p)

    To rule out any plugin/theme specific issue, try:
    – deactivating ALL (yes all) plugins temporarily to see if this resolves the problem (plugin functions can interfere). If this works, re-activate them individually (one-by-one) to find the problematic plugin(s).
    – switching to the unedited default Twenty Fifteen theme for a moment using the WP dashboard to rule out any theme-specific issue.

    Thread Starter Lynn Serafinn

    (@trentinigirl)

    Sorry, should have mentioned that I’ve done the plug-in deactivation thing (all of them). Cleared the cache. No change.

    I’m not really comfortable with changing the theme “for a moment”. The last time I did that, I couldn’t get back any of my customisations (although I do have back-ups). I cannot possibly think it’s a theme issue, as it’s the same theme (and a WordPress theme) I’ve been using for years. Besides, wouldn’t it have been flagged up by like millions of other people by now if it were related to a WP theme?

    I HAVE read in posts 3 to 6 months old that other people have had this issue with earlier releases of WP 4.X.X. Mine only seems to have started with 4.2.2.

    Thread Starter Lynn Serafinn

    (@trentinigirl)

    I’ve also seen all these solutions offered to a previous member:
    https://www.ads-software.com/support/topic/main-editing-box-cant-work-after-wordpress-422-installed?replies=17

    I don’t understand the TinyMCE stuff. Someone says “just download it” but I have no clue what they mean.

    Also have tried
    — Adding wp-config.php define(‘CONCATENATE_SCRIPTS’, false);
    — Adding wp-config.php define(‘SCRIPT_DEBUG’, false);

    but I don’t know WHERE in the wp-config.php file they should go.

    Lastly, I’m not sure any of those things worked for the people posting the problem, anyway.

    Thread Starter Lynn Serafinn

    (@trentinigirl)

    According to this thread: https://www.ads-software.com/support/topic/unable-to-insert-images-in-wp-version-35?replies=26 the wp-config code is supposed to go before

    — require_once(ABSPATH . ‘wp-settings.php’);

    I did that. Didn’t work. I also tried it before another string I read somewhere else. Still didn’t work. I clear both site and browser cache each time, and start with a new post. No visual editor.

    Thread Starter Lynn Serafinn

    (@trentinigirl)

    Ok…I’ve also just tried INSTALLING the TinyMCE Advanced plug-in to see if it would show the visual editor. Nope.

    I’ve now deactivated it.

    Thread Starter Lynn Serafinn

    (@trentinigirl)

    I’ve found a blog by a guy who seems to have gone the same route as I have: https://bryanbonifacio.com/visual-editor-not-working-in-wordpress-4-2-fix/. He said the problem was a Javascript error and it failed to load wp-includes/js/tinymce/plugins/media/plugin.min.js.

    He said the only thing that worked for him was to replace the whole wp-includes folder.

    Not sure how to do that without lose all my stuff that inside it.

    1. Anyone know IF this is likely to work?
    2. Anyone able to advise me how to do it?
    3. Anyone have any OTHER solutions?

    Thread Starter Lynn Serafinn

    (@trentinigirl)

    Found an explanation on how to copy the wp-includes folder over at https://www.ads-software.com/support/topic/re-uploading-the-wp-admin-and-wp-includes-folders-from-fresh-install-wordpress?replies=5 but reluctant to try it until someone tells me it might help.

    Thread Starter Lynn Serafinn

    (@trentinigirl)

    UPDATE: I tried reloading the wp-includes folder, but it broke my site. I’ve reloaded the original one and the site is back online (thankfully) but I still have no visual editor.

    Thread Starter Lynn Serafinn

    (@trentinigirl)

    Here’s a link to a screenshot of what I am seeing (or not seeing):
    https://screencast.com/t/gBXmo6jQcDX

    Thank you so much Trentini for approachable explanation of this issue. I have exactly the same issue with my page after WP upgrade

    Moderator t-p

    (@t-p)

    @maclebaski,
    if you need assistance, as per the Forum Welcome, please post your own topic. That way you stand a good chance of getting full attention to your specific issue. Despite any similarity in symptoms, your issue is likely to be completely different because of possible differences in physical servers, accounts, hosts, plugins, theme, configurations, etc. Thus one problem, on one setup is not indicative of the functionality and reliability of an application as a whole.

    Same problem here ! After updating to version 2.2.5 of the plugin I lost the “Visual Editor” button and lost my layout on ±40 pages !

    Can I download the previous version 2.2.4 to see if that solves the problem ?

    We have a simular issue, only the strange part is that on our pc we can see the editor but one of our bloggers cannot see it anymore. When I log in to her account on my pc it does work. And on every pc she has the visual editor is gone.

    So my guess would be a local problem but another wordpress website she also blogs for still is showing the editor. It quite confuses me..

    Any ideas?

    Thread Starter Lynn Serafinn

    (@trentinigirl)

    Arganvr,
    Yes, someone on our team (who lives in Australia) can see the editor when she logs in via her admin user name/password. However, if I log in using her user name/pw I cannot see it.

    My gut is wondering if it has something to do with Java scripts? However, as I know NOTHING (nothing = absolutely zero) about Java, I might be talking nonsense.

    Tara, is there anyone on team who can help? As you can see, a LOT of people have this problem. I’ve been seeing it on the forum for many months. Surely there must be a frequent common cause other than plug-in incompatibility. I have tried EVERY solution that I have found suggested here and elsewhere that I could locate. Very frustrated. ??

    Moderator t-p

    (@t-p)

    @arjanv,
    @stephandelbeke,
    if you need assistance, as per the Forum Welcome, please post your own topic. That way you stand a good chance of getting full attention to your specific issue. Despite any similarity in symptoms, your issue is likely to be completely different because of possible differences in physical servers, accounts, hosts, plugins, theme, configurations, etc. Thus one problem, on one setup is not indicative of the functionality and reliability of an application as a whole.

Viewing 15 replies - 1 through 15 (of 31 total)
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