Postman SMTP Mailer/Email Log – Port 465 is open, but not to smtp.live.com

  • Resolved magdacv

    (@magdacv)


    9 years, 7 months ago

    I’ve installed Postman SMTP Mailer to use Contact Form 7. I can’t use an e-mail address registered with my hosting provider because my client created an alias on Hotmail for the site’s domain, and all mails are directed to Hotmail regardless of the user’s name. So, there’s only one operative e-mail address for that domain.
    The only way I can use a contact form is using an SMTP mailer that connects to that e-mail address. I’ve granted permission through Microsoft several times, but I still get the message that I need to do so, and the connectivity test gives this result:
    ? ?? Port 587 can be used for SMTP to smtp.live.com.
    ? Port 465 is open, but not to smtp.live.com.
    ? ?? Port 443 can be used to send Gmail with the Gmail API.
    ? ?? Port 25 can be used for SMTP to smtp.live.com.
    What can I do?
    I can’t code, by the way. If the only solution is through coding I’ll need detailed, and step by step instructions.
    Thanks.

    https://www.ads-software.com/plugins/postman-smtp/

Viewing 13 replies - 1 through 13 (of 13 total)
  • Plugin Author Jason Hendriks

    (@jasonhendriks)

    Please post your diagnostic data.

    Thread Starter magdacv

    (@magdacv)

    ‘OS: Linux lh046.interdominios.com 2.6.32-431.29.2.el6.x86_64 #1 SMP Tue Sep 9 21:36:05 UTC 2014 x86_64
    HTTP User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.9; rv:39.0) Gecko/20100101 Firefox/39.0
    Platform: PHP Linux 5.4.36 / WordPress 4.1.1 ca
    PHP Dependencies: iconv=Yes, spl_autoload=Yes, openssl=Yes, sockets=Yes, allow_url_fopen=No, mcrypt=Yes
    WordPress Theme: Responsive Mobile
    WordPress Plugins: Antispam Bee, Broken Link Manager, Contact Form 7, Custom Menu Wizard, Custom Sidebars, Disable Comments, Easy Social Icons, Enhanced Text Widget, Favicon by RealFaviconGenerator, Google Analytics by Yoast, Menu Icons, Multilanguage, Postman SMTP, Simple Links, Simple Widgets, Huge IT Slider, Widgets in Menu for WordPress, WordPress Meta Keywords, WordPress SEO
    Postman Version: 1.6.23
    Postman Sender Domain (Envelope|Message): contrafort.net|contrafort.net
    Postman Prevent Message Sender Override (Email|Name): Yes|Yes
    Postman Transport URI: smtp:tls:oauth2://smtp.live.com:587
    Postman Transport Status (Configured|Ready|Connected): Yes|No|Yes
    Postman Deliveries (Success|Fail): 0|0
    Postman Bind (Success|Fail|Path): No|No|/var/www/vhosts/contrafort.net/httpdocs/wp-includes/pluggable.php
    Postman TCP Timeout (Connection|Read): 10|60
    Postman Email Log (Enabled|Limit|Transcript Size): Yes|10|128
    Postman Run Mode: production
    Postman PHP LogLevel: 40000
    Postman Stealth Mode: No
    Postman File Locking (Enabled|Temp Dir): Yes|/tmp’

    Thread Starter magdacv

    (@magdacv)

    This is the diagnosis:

    OS: Linux lh046.interdominios.com 2.6.32-431.29.2.el6.x86_64 #1 SMP Tue Sep 9 21:36:05 UTC 2014 x86_64
HTTP User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.9; rv:39.0) Gecko/20100101 Firefox/39.0
Platform: PHP Linux 5.4.36 / WordPress  4.1.1 ca
PHP Dependencies: iconv=Yes, spl_autoload=Yes, openssl=Yes, sockets=Yes, allow_url_fopen=No, mcrypt=Yes
WordPress Theme: Responsive Mobile
WordPress Plugins: Antispam Bee, Broken Link Manager, Contact Form 7, Custom Menu Wizard, Custom Sidebars, Disable Comments, Easy Social Icons, Enhanced Text Widget, Favicon by RealFaviconGenerator, Google Analytics by Yoast, Menu Icons, Multilanguage, Postman SMTP, Simple Links, Simple Widgets, Huge IT Slider, Widgets in Menu for WordPress, WordPress Meta Keywords, WordPress SEO
Postman Version: 1.6.23
Postman Sender Domain (Envelope|Message): contrafort.net|contrafort.net
Postman Prevent Message Sender Override (Email|Name): Yes|Yes
Postman Transport URI: smtp:tls:oauth2://smtp.live.com:587
Postman Transport Status (Configured|Ready|Connected): Yes|No|Yes
Postman Deliveries (Success|Fail): 0|0
Postman Bind (Success|Fail|Path): No|No|/var/www/vhosts/contrafort.net/httpdocs/wp-includes/pluggable.php
Postman TCP Timeout (Connection|Read): 10|60
Postman Email Log (Enabled|Limit|Transcript Size): Yes|10|128
Postman Run Mode: production
Postman PHP LogLevel: 40000
Postman Stealth Mode: No
Postman File Locking (Enabled|Temp Dir): Yes|/tmp
    Thread Starter magdacv

    (@magdacv)

    Sorry, I’ve tried to copy the diagnosis about 6 times but the forum doesn’t seem to like it, ticks or no ticks.

    Thread Starter magdacv

    (@magdacv)

    Postman Version: 1.6.23
Postman Sender Domain (Envelope|Message): contrafort.net|contrafort.net
Postman Prevent Message Sender Override (Email|Name): Yes|Yes
Postman Transport URI: smtp:tls:oauth2://smtp.live.com:587
Postman Transport Status (Configured|Ready|Connected): Yes|No|Yes
Postman Deliveries (Success|Fail): 0|0
Postman Bind (Success|Fail|Path): No|No|/var/www/vhosts/contrafort.net/httpdocs/wp-includes/pluggable.php
Postman TCP Timeout (Connection|Read): 10|60
Postman Email Log (Enabled|Limit|Transcript Size): Yes|10|128
Postman Run Mode: production
Postman PHP LogLevel: 40000
Postman Stealth Mode: No
Postman File Locking (Enabled|Temp Dir): Yes|/tmp
    Plugin Author Jason Hendriks

    (@jasonhendriks)

    According to your diagnostics, the domain you are trying to configure, contrafort.net, is not a Hotmail domain:

    contrafort.net.		21583	IN	MX	30 a9ffdd372e7e9b4692f16d5332d4b6.msv1.invalid.
contrafort.net.		21583	IN	MX	10 a9ffdd372e7e9b4692f16d5332d4b6.pamx1.hotmail.com.

    I’ve granted permission through Microsoft several times

    I don’t see how that’s possible.. can addresses at contrafort.net even become a Hotmail account? How can it receive email?

    because my client created an alias on Hotmail for the site’s domain

    My guess is your client doesn’t know what they’re doing and you should set up the email for them, or have an email administrator do it.

    Thread Starter magdacv

    (@magdacv)

    I agree. I’m either going to disable the Hotmail alias or remove the contact form altogether.
    Thanks.

    Plugin Author Jason Hendriks

    (@jasonhendriks)

    Since contrafort.net is invalid, I would setup Postman to use their real Hotmail account directly.

    Or, if you can’t get their password to do that, create a new account (with Google, or Hotmail or your web host) and setup Postman to use that.

    The best solution is to fix contrafortt.net, that probably means paying someone like Google Apps or Office365 or GoDaddy to “host” the contrafort.net email.

    Thread Starter magdacv

    (@magdacv)

    Contrafort.net is not invalid. The website is up and running, and we have a hosting service. Only the e-mail service is disabled because it was transfered to Hotmail. I’ve learnt that I can disable the Hotmail account directly through the hosting service. I might do that.
    If my client doesn’t want to lose the hotmail account, I’ll ask what’s the hotmail address behind the alias, and see if it works.

    Thanks.

    Plugin Author Jason Hendriks

    (@jasonhendriks)

    Contrafort.net is not invalid. The website is up and running, and we have a hosting service.

    You’re confused between email host and web host. Contrafort.net is not a valid domain for email because of the incorrect MX. We’re talking about email here.

    Thread Starter magdacv

    (@magdacv)

    OK, then we have a web and email hosting with the same provider, but the e-mail host is set up to transfer the hosting to Hotmail. I have to chnage those settings.

    Plugin Author Jason Hendriks

    (@jasonhendriks)

    Ok, if you already have an email service provider for this domain then

    1. Correct the MX record to point to that provider
    2. Create an SPF record to point to that provider
    3. Configure Postman to use your provider’s mail server, not hotmail
    4. In the provider’s email settings, forward all email received to the hotmail account
    5. Remind me to write a blog post about setting up a custom domain for email and using email forwarders…
    Thread Starter magdacv

    (@magdacv)

    Ok, thanks. I take note.

Viewing 13 replies - 1 through 13 (of 13 total)
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