Transactional Emails not working

Hi, first thanks for this great plugin.

I’m having a problem with emails in 2 languages: only the english version of the transactional emails are being sent, not in italian, the site main language. I couldnt figured out what is the problem here in the support forum. Any ideas or fixes for that?

Thanks in advance!

https://www.ads-software.com/plugins/woo-poly-integration/