Form title missing on PayPal donation page

Hi there,

Thanks for the heads up. We did update the way the Form Title shows for PayPal Standard and it was supposed to be an improvement. Now, the Level Label will also show up (if you have Multi-level enabled). So it’s bothersome that didn’t work for you, we tested it quite a bit.

My first guess would be to just go to that form and resave it, then make sure you clear your cache throughout your site and try again.

Try that and let me know how it goes.

Thanks!

Yes, form purpose now only displays the amount being donated. This looks awful, can this be fixed?

We’ll have to duplicate that problem locally. Can you do the following for me:

Go to “Donations > Settings” and then to the “System Info” tab and paste all of that info and send it to [email protected]

Thanks!

Can’t get it to work. Tried building a new from from scratch and the same result. Even used a different browser. Here’s my System Info:

### Begin System Info ###

— Site Info

Site URL: https://leeclowsbeard.org
Home URL: https://leeclowsbeard.org
Multisite: No

— Hosting Provider

Host: DBH: db581042773.db.1and1.com:3306, SRV: leeclowsbeard.org

— User Browser

Platform: Apple
Browser Name: Safari
Browser Version: 8.0.7
User Agent String: Mozilla/5.0 (Macintosh; Intel Ma
c OS X 10_10_4) AppleWebKit/600.
7.12 (KHTML, like Gecko) Version
/8.0.7 Safari/600.7.12

— WordPress Configuration

Version: 4.2.3
Language: en_US
Permalink Structure: /%postname%
Active Theme: Divi 2.4.2
Show On Front: page
Page On Front: Join @leeclowsbeard and the Mali Project (#2)
Page For Posts: Unset
Remote Post: wp_remote_post() works
Table Prefix: Length: 8 Status: Acceptable
Admin AJAX: Accessible
WP_DEBUG: Disabled
Memory Limit: 40M
Registered Post Stati: publish, future, draft, pending, private, trash, auto-draft, inherit, refunded, failed, revoked, abandoned

— Give Configuration

Version: 1.1
Upgraded From: 0.9.5.1
Test Mode: Disabled
Currency Code: USD
Currency Position: before
Decimal Separator: .
Thousands Separator: ,

— Give Page Configuration

Success Page: https://leeclowsbeard.org/donation-confirmation
Failure Page: https://leeclowsbeard.org/transaction-failed
Give Forms Slug: /donations

— Give Gateway Configuration

Enabled Gateways: PayPal Standard
Default Gateway: PayPal Standard

— Must-Use Plugins

Product Subdomain:
Safe mode:

— WordPress Active Plugins

1&1 WP Wizard: 2.0.1
Advanced WP Columns: 2.0.6
Divi Booster: 1.3.5
Facebook Open Graph, Google+ and Twitter Card Tags: 1.6
Give – Donation Plugin: 1.1
Limit Login Attempts: 1.7.1
Popup Maker: 1.2.2
Post Duplicator: 2.5
Typekit Fonts for WordPress: 1.7.1

— WordPress Inactive Plugins

Akismet: 3.1.3
EGW Social Share: 1.6
Floating Social Bar: 1.1.7
Image Widget: 4.1
PayPal Donations: 1.9.0
Seamless Donations: 4.0.3
Share Buttons by AddToAny: 1.6.1
Simple Popup Plugin: 4.3
Sticky Social Bar: 2.0

— Webserver Configuration

PHP Version: 5.5.26
MySQL Version: 5.1.73
Webserver Info: Apache

— PHP Configuration

Safe Mode: Disabled
Memory Limit: 256M
Upload Max Size: 2000M
Post Max Size: 640M
Upload Max Filesize: 2000M
Time Limit: 300
Max Input Vars: 1000
Display Errors: On (1)

— PHP Extensions

cURL: Supported
fsockopen: Supported
SOAP Client: Installed
Suhosin: Not Installed

— Session Configuration

Give Use Sessions: Enabled
Session: Enabled
Session Name: PHPSESSID
Cookie Path: /
Save Path:
Use Cookies: On
Use Only Cookies: On

### End System Info ###

Hi there,

I was able to duplicate this problem both locally and on a live test site. We’ll get a fix out into the next release.

Hi again,

We have a fix for it. If you want to get that fixed before we update the plugin, do the following:

1) Go to wp-content/plugins/give/includes/gateways/paypal-standard.php
2) On line 85 add a period before the equals sign so it looks like this:
$item_name .= ' - ' . $item_price_level_text;

Let me know how that goes. Thanks!

It works! And there was much rejoicing. Thanks. And thanks for the plugin. This my first time doing a donation site and Give made it much easier. Was also the only plug I found that did things I needed, even though I didn’t think they were that complex.

Cant find that wp-content/plugins/give/includes/gateways/paypal-standard.php

Ill wait for the fix i suppose.

thanks

@tylerbfox

Make sure you’re already updated to the latest version of Give 1.1 That file most definitely is there and it’s a relatively simple fix. We have a few other items that we’re finalizing before we push that fix live. I’d expect an update sometime next week.