• Resolved EEPTCGG

    (@eeptcgg)


    After the new upgrade from 4.2.2 to 4.2.3 I can’t get into my dashboard on 2 of my 3 sites. I can log into the site but a 404 ‘page not found’ error comes up. I can move around the sites but not into the Admin panel. There was no problem before the upgrade.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Moderator James Huff

    (@macmanx)

    Try downloading WordPress again and delete then replace your copies of everything except the wp-config.php file and the /wp-content/ directory with fresh copies from the download. This will effectively replace all of your core files without damaging your content and settings. Some uploaders tend to be unreliable when overwriting files, so don’t forget to delete the original files before replacing them.

    Thread Starter EEPTCGG

    (@eeptcgg)

    Thanks James. I uploaded 4.2.2 again because that was working before the upgrade and now I can get into my dashboard but no where else. WordPress also automatically upgraded me again to 4.2.3. Also now my site on the net comes up with a white screen on 3 different browsers. I’ll try it your way now and see what happens.

    Moderator James Huff

    (@macmanx)

    If it still doesn’t work, try manually resetting your plugins (no Dashboard access required). If that resolves the issue, reactivate each one individually until you find the cause.

    If that does not resolve the issue, access your server via FTP or SFTP, navigate to /wp-content/themes/ and rename the directory of your currently active theme. This will force the default theme to activate and hopefully rule-out a theme-specific issue (theme functions can interfere like plugins).

    Thread Starter EEPTCGG

    (@eeptcgg)

    Thanks Jeff, I reinstalled everything with a password change on my database and everything is working now. There was a problem with the theme not being compatible with the new update.
    I appreciated the help.

    Moderator James Huff

    (@macmanx)

    You’re welcome!

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Can't get into Dashboard after automatic 4.2.3 upgrade’ is closed to new replies.