Sometimes page won't load

  • Resolved katienoel

    (@katienoel)


    9 years, 7 months ago

    Hello – I absolutely love this plugin – easy to use, clean, and functional. However, I have been having an issue where sometimes, randomly, a page does not load. The loading animation will be indefinite unless I go back or hit “refresh.” Once I refresh, it seems to load fine.

    I have troubleshooted the issue to this plugin I believe. When I deactivate it, this issue does not seem to happen, and I’ve contacted HostGator and they don’t see anything going bad on their end.

    Have you encountered this issue before? We have 1-2 tables on almost every product page, so probably around 100 tables in all throughout the site. They are pretty simple tables ranging from 2 columns/5 rows, to 12 columns/4-20 rows. Nothing crazy.

    I ran a plugin performance test, and TablePress does seem to spike at the beginning – could this be causing a timeout issue? I really love this plugin and hoping for a solution. Any help is appreciated. Thank you!

    site: https://www.luxtg.com

    https://www.ads-software.com/plugins/tablepress/

Viewing 15 replies - 1 through 15 (of 31 total)
  • Plugin Author Tobias B?thge

    (@tobiasbg)

    Hi,

    thanks for your question, and sorry for the trouble.

    To be honest, I can’t really think of a cause for this that would lead to TablePress…

    My assumption is that the PHP memory limit is reached occasionally, which would result in the page not loading fully.
    I suggest to increase that, by increasing the value of the WP_MEMORY_LIMIT to a higher value like 256, in the wp-config.php file, with the help of https://codex.www.ads-software.com/Editing_wp-config.php#Increasing_memory_allocated_to_PHP

    regt

    Thread Starter katienoel

    (@katienoel)

    Thank you so much for your response! I will definitely try that and let you know.

    And thanks again for such a great plugin!

    Plugin Author Tobias B?thge

    (@tobiasbg)

    Hi,

    no problem, you are very welcome! ?? I hope this helps!
    If not, we’ll have to try to find out more about this somehow.

    Regards,
    Tobias

    I am running into the same issue. I did update to the latest wordpress 4.2.3 the other day. I increased the memory but its still doing it. I’ve never seen this happen with your plugin as its been nothing but great. Any thoughts?

    Plugin Author Tobias B?thge

    (@tobiasbg)

    Hi,

    sorry to hear that you are also having problems.
    Can you please post a link to the page with the table where this problem happens, so that I can take a direct look? Thanks!

    Regards,
    Tobias

    Here’s the link:
    Thanks

    Plugin Author Tobias B?thge

    (@tobiasbg)

    Hi,

    thanks! Now that’s indeed very strange. From what I can see, the page is fully transmitted to the browser (you can see this by choosing “View Source” in the browser), but somehow the browser is not rendering it… I have never seen that before.

    Can you maybe try to narrow this down, e.g. by temporarily deactivating other plugins and by switching to a WordPress default theme like TwentyFifteen?

    Regards,
    Tobias

    Its working under a different theme

    Plugin Author Tobias B?thge

    (@tobiasbg)

    Hi,

    ok, but it’s not happening regularly, right?
    When I reload the page, it seems to be working for me, i.e. the page is loading…

    Regards,
    Tobias

    If I first go to the page, then it many times will load a blank page but then if I hit refresh its fine. Weird

    Plugin Author Tobias B?thge

    (@tobiasbg)

    Hi,

    yes, that’s really weird. Can you maybe turn on WP_DEBUG in the wp-config.php file to see if that helps by showing us some error messages?

    Regards,
    Tobias

    Thanks, that showed the error and it had nothing to do with your code. Sorry to bother you! PS. I just donated a few dollars towards your plugin ??

    Plugin Author Tobias B?thge

    (@tobiasbg)

    Hi,

    great! That’s good to know! ??
    Can you maybe give me details on the error and its cause, in case I see this happening again somewhere?

    And thanks for the donation, I really appreciate it!

    Best wishes,
    Tobias

    P.S.: In case you haven’t, please rate TablePress here in the plugin directory. Thanks!

    There were 2 issues…When I had updated my theme it came pre-packaged with LayerSlider plugin and for some reason it needed to be activated to work. This was the error I was getting..

    WordPress database error: [Table ‘842309_bs.wp_layerslider’ doesn’t exist]
    SELECT id, name, date_c FROM wp_layerslider WHERE flag_hidden = ‘0’ AND flag_deleted = ‘0’ ORDER BY date_c ASC LIMIT 999

    So I activated and it cleared up 1 issue. But I had others…

    Notice: Undefined index: HTTPS in /mnt/stor10-wc1-ord1/x/www.xxxx.com/web/content/wp-content/plugins/dapshoppingcart/_dapshoppingcart.php(1) : eval()’d code on line 239

    Notice: Undefined variable: siteurlhttps in /mnt/stor10-wc1-ord1/x/www.xxxx.com/web/content/wp-content/plugins/dapshoppingcart/_dapshoppingcart.php(1) : eval()’d code on line 243

    Fatal error: Allowed memory size of 90177536 bytes exhausted (tried to allocate 491520 bytes) in /mnt/stor10-wc1-ord1/x/www.xxxxxx.com/web/content/wp-content/plugins/gravityforms/form_display.php on line 847

    So I deactivated DigitalAccessPass.com plugin and re-installed gravityforms and whala all was cured.

    Plugin Author Tobias B?thge

    (@tobiasbg)

    Hi,

    nice find! Thanks for sharing this!

    Best wishes,
    Tobias

Viewing 15 replies - 1 through 15 (of 31 total)
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