Issues With Update to 2.9

  • Resolved alhaarth

    (@alhaarth)


    9 years, 3 months ago

    Hello,

    I have today updated to version 2.9 of the plugin and was especially pleased to see the sort by group option, a feature which I have been hoping for for some time, thank you.

    However, I have been experiencing some problems with the new version which did not previously exist. My list contains around 200 mails and when I try to send a mail, I find I cannot access any emails below the letter f alphabetically (the subscriber page confirms they still exist). The letter group/filter buttons (eg g,h,i) and “all” buttons do not function. I also found that on the subscriber page, the sort by group dropdown box did not function, while the older dropdown sort boxes continued to function correctly as before.

    I have temporarily resolved the issue by reverting to version 2.8 but would appreciate it if you would take a look and please advise.

    https://www.ads-software.com/plugins/email-subscribers/

Viewing 4 replies - 1 through 4 (of 4 total)

  • Do you have test environment for my testing? i have tested all ways but cant find the error.

    Go to Subscriber admin page ==> Click ALL button. You should see your first 200 email address.

    Go to Send Email admin page ==> Click ALL button, You should see all your email address with CONFIRMED or SINGLE OPT-IN status.

    Thread Starter alhaarth

    (@alhaarth)

    Thank you for getting back to me.

    I have attempted again to make the update.

    When I visit the subscriber admin page, all emails are present as expected.

    When I visit send email page, only emails up to letter f are present. When I click the ALL button (or other letters buttons) the page refreshes but does not change.

    I have deactivated all other plugins, cleared the cache with no effect.

    Reverting to version 2.8 and again functionality returns to normal.

    I am using Point theme horseracingsouthamerica.com

    Please use version 2.9.1. in this new version i have fixed all the issues.

    Thread Starter alhaarth

    (@alhaarth)

    I confirm the new version resolves this issue for me, thank you.

Viewing 4 replies - 1 through 4 (of 4 total)
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