transfer to sheet: only 1st column get the data

The behavior of the form on your site seems odd – do you have a custom confirmation page turned on? In trying to watch the POST action when I hit the submit button, I cannot catch it to see what is being sent to your web site as part of the POST.

thank you for quick response!
yes, I had a custom confirmation URL with a redirect to same page that the user get back to the page page after submit content, but I’ve deactivated it now.

is there anything I can do to solve that problem?
this is my 3rd complete new installation of wordpress + new google form, and I always had this problem, that only the 1st column of spreadshet get the content.

the actual setting is:
– complete new installation of actual wordpress on: https://valentinheinrich.com/high-way/
– the only plugin which is installed is your “Google Forms” Version 0.81
– I have entered the forms URL (https://docs.google.com/forms/d/1pRCcWRHTrhIY5ykGJj4rSZc_N0FAUkFddzLMZdjNhzM/viewform) to the Form Plugin and embed the shortcode [wpgform id=’25’]
– below I’ve embed the iframe of responses sheet for the results

when I use directly the live form url, the content of both fields gets transfered to the sheet, when I use the same form via wordpress-page/plugin, the content 2nd question did not get transfered to the column of spreadsheet
(https://docs.google.com/spreadsheets/d/1We5pKXzOB4cy4wbFVxIdNnhkR1LpVjYigSBJJ04i0hI/edit#gid=1066126586)

I have enabled the “debug mode” via “advanced options” may this could help?

Thanks for turning off the confirmation redirect, it makes it easier to track.

I created a version of your Google Form on my web site to test with. You’ll see an entry in the spreadsheet with “WWW” and “ZZZ” as responses, those came from submitting the form from my site. Go ahead and try it and you’ll see that it works.

The other thing I validated is the initial POST operation on your web site is correct (I watch the POST traffic with Firebug). It is hard to show here without capturing a picture.

So why isn’t it submitting? For some reason the POST parameters aren’t (a) being processed correctly or (b) something else is doing something to them.

Have you tried temporarily disabling all other plugins except Google Forms to see if there is a plugin conflict? If so, then I would suggest temporarily switching to one the default WordPress themes (I like TwentyTen) to see if there is a theme conflict of some sort.

thank you for your help!
hmm this is strange, on your website it works as expected.
on my site it doesnt ?? i’ve changed the theme to twentytwelve and I only have 2 plugins (google forms and inline google ssheet viewer).

I started yesterday to try out your plugin and faced into described problems, therefore I made today a completely new clean wordpress installation, delete all themes and plugins (except twenty15 and twenty12) and installed 2 mentioned form-plugins, for having a clean new WP-installation.
now I installed the twenty ten theme, but as you can see, the described problem still exist.

no clue what is wrong on my side…the debug mode is activated may this could help to solve that issue?
thank you!

The debug mode seems to show the value for both fields where I would expect to see it. Can you go back to your source Google Form and make both fields required?

Leave Debug enabled for now.

both fields are set to “required”

but now it is not anymore possible to submit content ??

That is exactly what I suspected would happen.

There is a call to wp_remote_post() which sends the values submitted to the form to Google. It looks like the second value isn’t being sent OR the way it is being sent it isn’t getting associated with the field correctly.

I may need to send you a modified version of one of the files to dump out more information, let me noodle on this a bit.

ok, many thanks again.

yes, but not only the second value isn’t being sent, if you have 3 or more content fields/values they won’t transfered to the sheet – except the 1st value / column (e.g. https://valentinheinrich.com/high-way/xyz/)

if there is anything which I can do to help, let me know

Hi Mike, do you have any solution that I can use your plugin without these odd behaviors on my site? I googled a lot last week but wasn’t able to find a solution ?? many thanks

Sorry, I have been out of the country for work for the past week – I am back and should have some time to look at this again. Sorry for the delay.

I will need you to turn debug mode back on to look into this again.

no prob! debug mode is turned on, many thanks gain

This is a real long shot but do you know what your PHP post_max_size configuration setting value is?

I just fixed a bug that another user encountered and while fixing it, I added some additional debug information to see what wp_remote_post() is sending. Can you install v0.82?

It’s updated to v0.82 now and I will check my configuration regarding the post_max_size.