When using "Other" option, user-entered value does not appear on in profile

Hi Goto10,

We’re looking into this issue, we’ll keep you updated the coming days.

Regards,

Pieter

Hi Goto10,

We couldn’t reproduce your error, but we changed some things that might get it fixed. Can you check? Thanks.

Regards,

Pieter

Thanks for the update, Pieter.

Unfortunately, there was no change. I updated the plugin and added a new order under a new customer. I used the “other” choice for the source and filled in “testing” for the value. The order does report the correct choice, but that value is not appearing in the user’s profile page.

Hi goto10,

Strange. Can you give us some more information about your installation? Which plugins are you running, what’s your WordPress and WooCommerce version, combined with what theme? Multisite or not? Do you have a live example where we can see your checkout?

Hi goto10,

Good news, it should be fixed now in our new 1.4.1 release.

Regards,
Pieter

Thanks Pieter!

I have updated the plugin to 1.4.1 and can confirm that new orders with the Other selection and a custom entry are now showing up in user profile fields.

Customers with existing orders and custom entries for the Source field don’t seem to be affected by this update however. The 1.4.1 update is still a big help though.

I haven’t had a chance to dig really deep, but I’m figuring that storing this data is a little tricky (user meta Vs order meta, what if a user has multiple orders? – Naturally, each order’s meta would be updated, but what about the user meta? There’s only the one source field for each user profile, but after 2 orders there would be 2 entries for the source.)

WP 4.2.4, WC 2.3.13, no multisite, custom theme