Getting 504 Gateway Timeout when accessing Admin Panel

  • Resolved marieFRES

    (@mariefres)


    9 years, 3 months ago

    For a couple of weeks have got some troubles accessing some of the menus from the Dashboard.

    I can access the main page of the admin panel but when I try to go to the menu Plugins for instance, it takes very long and very often I got a “504 Gateway Timeout” message.
    In general the admin panel is running very slow.
    I already asked my hosting provider about that issue but they haven’t see anything wrong from their side.

    Any idea what can I do to fix this?

    Thanks.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Moderator t-p

    (@t-p)

    Have you tried:
    – deactivating ALL (yes all) plugins temporarily to see if this resolves the problem (plugin functions can interfere). If this works, re-activate them individually (one-by-one) to find the problematic plugin(s).
    – resetting the plugins folder by FTP.
    – switching to the unedited default Twenty Fifteen theme for a moment using the WP dashboard to rule out any theme-specific issue (theme functions can interfere like plugins). If you don’t have access to your admin area, use FTP , or your web-host’s cPanel or whatever file management application your host provides. Navigate to /wp-content/themes/ and switch to the default theme by renaming your current theme’s folder by adding “-old” to the end of the folder name. Alternately, you can remove other themes except the default theme. That will force your site to use it.
    – If all the above steps do not resolve the issue, then try MANUAL updating. Download a fresh copy of the WordPress .zip file to your computer, unzip it, and use that to copy up all files and folders EXCEPT the wp-config.php file and the /wp-content/ directory. You may need to delete the old copies of files & folder on your server before uploading the new ones. Read the Manual Update directions first.

    Thread Starter marieFRES

    (@mariefres)

    Thanks for your answer.
    So far, it’s working better now without doing anything.
    I keep your answer in case the issue come back.

    Moderator t-p

    (@t-p)

    Glad to know its working ??

Viewing 3 replies - 1 through 3 (of 3 total)
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