Issue with Postcode field

  • Resolved PaulH

    (@paulhuckstepp)


    9 years, 3 months ago

    We keep getting emails from our client telling us that the postcode field doesn’t behave properly for buyers in Ireland. The problem is Ireland doesn’t require/have postcodes and so when a buyer attempts to buy something the website stops them and tells them to enter a postcode, which they can’t do.

    I noticed there is a setting in the backend to disable postcode validation. I checked the setting and it’s already switched off and yet the field is still required.

    Is it possible to set the postcode field to ‘not required’ ?

    https://www.ads-software.com/plugins/jigoshop/

Viewing 5 replies - 1 through 5 (of 5 total)

  • Hi paulhuckstepp,

    I can suggest you do the following:

    By editing the “jigoshop_checkout_class.php” file you can disable the required field for postcode, to do that go to FTP server,
    wp-content/plugins/jigoshop/classes
    and open the file “jigoshop_checkout_class.php” at the line 123 change the value of “required” to “false” (If you are using the latest version of Jigoshop it should be at line 123). It looks like this: ‘required’ => true,
    change it to ‘required’ => false,
    All done, the postcode now should not be required.

    Thread Starter PaulH

    (@paulhuckstepp)

    I would do that but I’d really prefer not to be editing the plugin files directly as it will all be undone when it comes to the next update.

    Are there any other solutions available?

    There is a plugin for that which allows you to control checkout fields
    https://www.jigoshop.com/product/checkout-fields-manager/

    Paul,

    I will mark this topic as resolved, if you will have any updates let us know

    Thread Starter PaulH

    (@paulhuckstepp)

    It’s not resolved particularly well. I do not want to have to purchase an add-on to correct the functionality of a single checkout field. I would prefer not to alter the plugin code either but that seems to be the only way to resolve the problem at the moment.

Viewing 5 replies - 1 through 5 (of 5 total)
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