Plugins not working after upgrade to 4.3

First, make sure that you’re using Contact Form 7 version 4.2.2. If you are I recommend asking at https://www.ads-software.com/support/plugin/contact-form-7#postform so the plugin’s developers and support community can help you with this.

Next, Advanced Excerpt claims to be only compatible up to WordPress 4.0.7, so I recommend asking at https://www.ads-software.com/support/plugin/advanced-excerpt#postform so the plugin’s developers and support community can help you with this.

Finally, as Bold is a commercial theme, we ask that you please go to their official support channel. In order to be good stewards of the WordPress community, and encourage innovation and progress, we feel it’s important to direct people to those official locations.

https://www.elegantthemes.com/contact.html

Forum volunteers are also not given access to commercial products, so they would not know why your commercial theme is not working properly. This is one other reason why volunteers forward you to the commercial product’s vendors. The vendors are responsible for supporting their commercial product.

Just in case anyone else has this issue I want to post the solution…After MANY hours of emails & chats with WordPress, Organic Themes and Host Monster not one support person was able to help me solve the issues I was having with my plugins and my homepage. Realizing that I had to solve this on my own, I decided to start by looking at a possible redirect issue…which of course is all it was. The index.php in the root directory had somehow changed…I assume through a wordpress update. All I had to do was add the directory “NewSite” to the code.

Thanks for sharing your solution!

Hi I have similar problem.

Once wordpress upgrade to 4.3 my plugins are not funtioning.

My wordpress theme is Prospect.

Maybe I can try to solve the issue with Siberian Siren recommendation. I was looking on my c-panel and found the index.php in the root directory but I’m not sure how to add the ” New Site” to the code. Need little explanation.

I was thinking to change the theme in order to be compatible with wordpress 4.3. Also I need to be compatible with a recently adquire WPML plugin.

Thanks

Is your wordpress site set up in it’s own directory or was it installed directly into the root?

Hi Siberian!

My wordpress is setup in its own separate directory.

https://www.myinsurancepr.com

Ok, The open your index.php and edit this line of code:
/** Loads the WordPress Environment and Template */
require( dirname( __FILE__ ) . ‘/NewSite/wp-blog-header.php’ );

Where it says NewSite, change that to the name of your directory. Let me know if that works.

That may not have been clear, the code won’t say NewSite, but that is the spot where you add the name of your directory where your wordpress is stored. Make sure all the slashes and apostrophe looks the same as above.

Hi Siberian,

I did the change as follow:
/** Loads the WordPress Environment and Template */
require( dirname( __FILE__ ) . */home1/myinsur5/public_html’/wp-blog-header.php’ );

After the change I tried to install Akismet, but nothing happened this message appears on screen
Installing Plugin: Akismet 3.1.3
Downloading install package from https://downloads.www.ads-software.com/plugin/akismet.3.1.3.zip…
Unpacking the package…
Installing the plugin…
Could not create directory. /home1/myinsur5/public_html/wp-content/plugins/akismet/
Plugin install failed.
Return to Plugin Installer

Plugging that are already installed (2)
– install.php</ (drop in, custom install script)Drop-ins are advanced plugins in the wp-content directory that replace WordPress functionality when pres
-SSO (must used)-Files in the /wp-content/mu-plugins directory are executed automatically.

What other alternative we can use? Any advise?

Thanks for your help! : )

If you have your wordpress site setup in it’s own directory in the root (public_html) of your site, then you would not include this info: */home1/myinsur5/public_html.
It should look like: ‘/YourDirectoryHere/wp-blog-header.php’ )
It sounds like maybe your directory is installed in home1, not the root (public_html)? Can you provide a screen shot of your file setup?

Did you install your wordpress directly into the root or did you design in its own directory and then redirect to that directory once the site was ready to go live?