Mailchimp API settings NOT CONNECTED

Hello oibibio,

To solve this, may I request 2 things. First can you please create a new API key from MailChimp and try to see if that works.

Secondly, can you please ask your host which version of CURL they have installed. This has been one of the major reasons for this error, so I’d like to rule this out first before looking into other things.

Thank you, I am still waiting for my host answer about CURL.

Im now getting this problem too, and my forms have all become un-submittable. I was hoping upgrading to the latest plugin version would help but it does not. Neither does creating a new API code.

All my forms worked fine until a couple of days ago, could there have been some changes at Mailchimp which have stopped the plugin working?

Hello Richard-B,

Please create a new ticket by going to https://www.ads-software.com/support/plugin/mailchimp-for-wp and using the form at the bottom of the page. This will help us to discuss your issue individually.

Hi Harish, will do thank you!

Same issue here. Is there a solution for this? I’ve created a new API code as well a few times and it’s still not working.

Hello actionbasic,

Please create a new ticket by going to https://www.ads-software.com/support/plugin/mailchimp-for-wp and using the form at the bottom of the page. This will help us to discuss your issue individually.

Hey all,

Can you please test to see if your actual forms are still working? This is most likely something that’s only affecting the “Connected” indicator, but the plugin is in fact connected to MailChimp. You can test this by checking your sign-up forms to see if it’s still submitting data to MailChimp.

Also, do you have the exact error message that is shown on the screen? That would greatly help in debugging the issue.

Thanks!

Hello Harish, my host have Curl versie 7.26.0.

Hi all,

We really appreciate the time you’ve taken to help us find a fix for this. With your input we’ve been able to release a new version this morning which should take care of the issue. Please update and if you have time, let us know if that worked for you. Thanks again!

I just installed the plugin and the same error occurred ??

It works, thank you all!

Hey Rosben, what is the exact error you’re seeing now? Still the grey boy? Any specific details woud be really helpful in helping us debug this issue.

@oibibio, Awesome. Glad that worked!

PS. Should you have a quick minute to spare, a plugin review here on www.ads-software.com would make us quite happy. ??

Hi
Same problem here. It says:
Could not connect to MailChimp. The following response was received.
[grey box]
Worked until update. Changing API didn’t work

Hi Danny, it’s the same problem that katrine described above. “Could not connect to MailChimp. The following response was received.
[grey box]”

Which other detail can I send you?