Problem with Drop Down List of Woo Commerce Product Options

  • We use Woo Commerce for the products on our site. On our site we use product variations on all of our products. The drop down box to select variations on the product page is only showing up on some devices/computers. On others the box itself is not visible (the arrow and ‘Choose an Option’ text) but if you click in the area where the box is located the list of options still comes up and you can select them.
    Am really stumped by this, so any help would be greatly appreciated. Thankyou!

Viewing 9 replies - 1 through 9 (of 9 total)

  • Can you post a link? Sounds like there is a js error on your site.

    Kadence Themes

    Thread Starter Kapag

    (@kapag)

    Here is a link to one of the products on our site: https://www.enormousart.co.uk/product/wat011-miranda-the-tempest/

    hope this helps

    hannah

    (@hannahritner)

    Hey Kapag,
    For some reason the opacity was set to 0? Could be a plugin causing that. This css should fix:

    div.product form.cart .variations td.product_value select {
    opacity: 1;
}

    Just add that to your custom css box in Theme Options > Advanced Settings.

    Hannah

    Hey,
    The css is actually fine. Looks like you don’t have the latest version of the theme installed. You have the have the latest for it to work properly with the latest version of woocommerce.
    Please update the theme from 2.3.3 to 2.5.6

    Kadence Themes

    Thread Starter Kapag

    (@kapag)

    Hi,
    I have updated our theme to the most recent, but it still wont let people select the product options. Using the code suggested by Hannah after the update did mean you can now see the list, however if you select the option and click add to cart, it comes up with this message ‘please choose product options…’
    Thanks for your help so far guys!

    hannah

    (@hannahritner)

    Hey Kepag,
    Are you also using the latest version of woocommerce? You should be on version 2.4.6

    Hannah

    Thanks so much Hannah, your solution worked for me! I’d been searching for hours!!!

    Oops, now I’m having the same issue as Kapag: “it comes up with this message ‘please choose product options…'”

    hannah

    (@hannahritner)

    lcorri,
    Can you please post a link to your site?
    Thanks!

    Hannah

Viewing 9 replies - 1 through 9 (of 9 total)
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