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  • Plugin Author Nitesh

    (@nitesh_singh)

    Hi,

    Your question should have been answered by now. My apologies.

    Since you are not getting final email, would you let me know that have you chosen paypal payment method for your auctions? Also please answer below:

    1. When you go to Manage auctions -> Expired auctions -> Email for payment column, what value do you see for “email sent”

    If “email sent”= No then since plugin tries to generate paypal payment link and then sends it over email, in your case paypal details might be incorrect and plugin is not able to generate payment link and thus does not send email.

    If you payment method is paypal, could you please validate if you have done below:

    1. Enter correct paypal email address under Payments -> Paypal.
    2. Read mandatory settings under Payments -> Paypal and do it inside your paypal account.

    Do let me know if that solves it?

    I’m having the same problem – bid notifications are being sent correctly but not the winning emails. On invoice page the status is “Failed to Send”. Payment method is Paypal. The seller (in this case, the admin) has the Paypal email address set up under Payments -> Paypal. The buyer also has Paypal address input. The mandatory Paypal settings are filled out. I’m using a Sandbox App ID with “Paypal account type: Sandbox” selected.

    @mcmurdo1: If you require assistance then, as per the Forum Welcome, please post your own topic instead of tagging onto someone else’s.

Viewing 3 replies - 1 through 3 (of 3 total)
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