Files not submitting every time

  • Resolved elitemedicalmolding

    (@elitemedicalmolding)


    9 years, 5 months ago

    I have set up contact form 7 and at first it seemed to working correct, but now it does not let me send contact form with files uploaded. I have it set to accept files under 5Mb and many different file types. The form seems to work with files under 1mb, but i have it set to accept under 5mb. Take a look below and let me know if I did something wrong. 

    <p>Your Name (required)<br />
    [text* your-name] </p>

<p>Your Email (required)<br />
    [email* your-email] </p>

<p>Phone Number<br />
    [text your-phone] </p>

<p>Subject<br />
    [text your-subject] </p>

[file file-229 limit:5mb filetypes:gif|png|jpg|jpeg|pdf|zip|dwg|xlsx|stp|]

<p>Your Message<br />
    [textarea your-message] </p>

[captchac captcha-253] [captchar captcha-253]

[submit class:bluebutton id:form-submit "Send Mail"]

    You can check out the contact form live right now at
    https://elitemoldonline.com/online-quote/

    https://www.ads-software.com/plugins/contact-form-7/

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Takayuki Miyoshi

    (@takayukister)

    Do you mean you see some error when submitting?

    Thread Starter elitemedicalmolding

    (@elitemedicalmolding)

    Yes, the problem is submitting the form with the attached file. It submits fine if there are no files attached, and even works for really small file sizes. I am trying to get it to work on files up to 5mb

    Failed to send your message. Please try later or contact the administrator by another method.

    I believe this error is for failing to send the mail. Are you sure your SMTP server allows attachments over 1MB? Install Postman SMTP and check the Email Log to find out what the exact error is.

    Thread Starter elitemedicalmolding

    (@elitemedicalmolding)

    Okay I installed the plugin and giving it a try right now

    Thread Starter elitemedicalmolding

    (@elitemedicalmolding)

    Im not sure what it did, but the plugin seems to have made everything work.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Files not submitting every time’ is closed to new replies.