Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Chuck Reynolds

    (@ryno267)

    Well what specific problem are you having?
    Have you used the Facebook debugger on the URL where the plugin is active?
    https://developers.facebook.com/tools/debug/

    Do you have an APP ID or Personal USER ID in as admin in the settings?

    Have you viewed your page source to see if the meta og: tags are outputting?

    Do you have any other plugins conflicting and also outputting meta og: tags?

    If you checked all that then let me know what your domain is and what page you’re having issues with and I’ll try and provide some support.

    Otherwise I can’t really help you with no information.

    Thread Starter perscrutando

    (@perscrutando)

    The site is in version 4.3.1 WordPress and analyzing the description of the plugin says that is not compatible, for more analyzes follows the link: https://www.portalperscrutando.com

    Plugin Author Chuck Reynolds

    (@ryno267)

    Okay.
    First thing: your site is REALLY slow to load.
    For confirmation and some help on that look at https://bytecheck.com and https://www.webpagetest.org/result/151007_Z1_1BK7/
    That speed problem cannot be helping you.

    Second:
    You don’t have this plugin running.
    You are using Yoast SEo with the Facebook open graph stuff on.
    You also have another plugin or something outputting OG: meta tags so… you need to fix that dual output. That’s bad.

    Third:
    When you fix that stuff… then use Facebook’s Debugger to make sure you’re all good. https://developers.facebook.com/tools/debug/

Viewing 3 replies - 1 through 3 (of 3 total)
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