• Resolved waterfrontandshorehomes

    (@waterfrontandshorehomes)


    Hello, the theme I am currently using has began to not work in a frustrating way.

    I can run everything besides the “Appearance” tab on the sidebar. Making myself unable to customize headers, toolbar, and everything in there.

    The issue happens when I click directly on the Appearance or Customize tab.

    The screen will only load the loading symbol and nothing after that, no tabs or anything!

    If I live demo another theme they all load just fine!

    I apologize about the vagueness as I am a beginner at this I do not know where to start fixing this issue.

    *edit*
    Grammatical errors

Viewing 3 replies - 1 through 3 (of 3 total)
  • Moderator t-p

    (@t-p)

    If I live demo another theme they all load just fine!

    That suggest issue with your current theme.

    Try uploading a fresh copy of that theme.

    If that does not help, then, please contact the developer directly for support with your question. You’ll be more likely to find a good answer from them, for they have the access to its code. Forum volunteers are not given access to commercial products, so they would not know why your commercial theme or plugin is not working properly. The vendors are responsible for supporting their commercial product. These forums are for free themes available in the WordPress theme directory at www.ads-software.com/themes/. See https://codex.www.ads-software.com/Forum_Welcome#Commercial_Products

    Thread Starter waterfrontandshorehomes

    (@waterfrontandshorehomes)

    Thank you very much for your assistance, Tara. I appreciate it.

    Moderator t-p

    (@t-p)

    you are welcome ??

Viewing 3 replies - 1 through 3 (of 3 total)
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