"redirect loop" error on index.php / Home page

  • Resolved jeremyb67

    (@jeremyb67)


    9 years, 4 months ago

    I’m getting a “This web page has a redirect loop” on the website I’m working on!

    The website is probeautyclinic.co.uk

    I can logon to the backend via wp-admin and I can view other pages (e.g. Contact, Blog etc).

    Does anyone know what might be causing this error?

    Thanks

    Jeremy

Viewing 7 replies - 1 through 7 (of 7 total)

  • Try:
    – switching to the default theme automatically by renaming your current theme’s folder inside wp-content/themes and adding “-old” to the end of the folder name using FTP or whatever file management application your host provides.

    – resetting the plugins folder by FTP or phpMyAdmin.

    Thread Starter jeremyb67

    (@jeremyb67)

    Just to check…

    In my themes folder I have:

    genesis
    pro-beauty-clinic (active)
    twentyfifteen
    etc

    Should I rename pro-beauty-clinic to pro-beauty-clinic-old?

    Should I rename pro-beauty-clinic to pro-beauty-clinic-old?

    Yes. That should activate the 2015 theme automatically.

    Thread Starter jeremyb67

    (@jeremyb67)

    Ok, I deleted pro-beauty-clinic completely (I have it on my local host), but I’m still getting the error, unfortunately.

    Did you manage to reset the plugin’s folder as well?

    Thread Starter jeremyb67

    (@jeremyb67)

    I set the option-value field using phpmyadmin to a:0:{}.

    Thread Starter jeremyb67

    (@jeremyb67)

    Ok, put everything back – and that fixed it!!!!

    Many thanks!

Viewing 7 replies - 1 through 7 (of 7 total)
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