Parallax Not Working

Hi @localfresh

Sorry to hear about the hassle. Do you perhaps have a link where we can take a look?

Thanks Misplon. We contacted our host, WP Engine, and it looks like the problem is resolved. It may have been a caching issue. Cheers.

Super ?? Thanks for the update. The Parallax library and setup was updated in this version of Page Builder so caching would have caused a problem. I’ll keep this in mind if the issue comes up again.

All the best with your site.

Please have a look at https://mixmaze.com

After update of Page Builder, the parallax is not working.
I am using Pagebuilder version 2.2.1

Hi @sajelsaxena

We’ve updated the parallax feature. If you’re running any sort of caching plugin it’s important to clear your cache after updating to 2.2.1. Please, give that a try.

If you need further assistance, please, open a new thread. Once your support thread is open, post the link here and we’ll respond ASAP.

Thanks

Same problem here. No Parallax effect and I have no caching plugin installed. Even the new ones I create have the same problem.

The image is blown up and gets blurry even though the original size can easily fit the screen and no Parallax effect. Even if I choose Parallax with the original size, there’s still no Parallax effect. It’s just a fixed background page in both cases.

It happens both when I choose a background for the row or the background for the content within the row.

Reverting back to the old version until this is fixed.

Thank you.

We did change how the parallax feature worked. Before it used to use an absolute positioned element, now it uses standard background images. We changed it because the absolute position element method caused problems in a lot of cases.

If anyone has issues, doing a full cache clear should resolve.

@xianxiao – from the sounds of things your issue might be related to theme CSS. Which theme are you using? If you temporarily switch to a different theme, do you still get the same issue?

Hello,

So thanks for all the work that you doing!! is so important for us, you guys save my time and my money!! so thanks!

Me too have this problem, i don’t use caching new but parallax don’t work, i have see your change but i don’t know how fix this problem…

I use HTML5 Blank the css version and here doesn’t work, you know what i can do?

Many thanks!

Hi IGS

If you can provide a public URL we can take a look.

Thanks

Thanks for reapply!

umm…
i can send the link next week when i will put online the web site.
In this time i keep look the support page maybe the problem will be fix ??

Thanks guys, good work!

For sure. Chat further when you have the site up. Thanks.

@greg Priday
Hi Greg, thanks for stopping by. It’s very much appreciated. I’m using the Storefront theme by Woocommerce team. I’ve also switched to following themes: Twenty Fifteen, Aladdin (Which by the way has a very nice Parallax feature built in), The Huxley and Shrake. All have the same problem. The picture is not resized but blown up and cropped. Not to mention that it’s completely fixed and there’s no scroll effect.

The previous version had a very nice effect and I’m aware of at least one problem it had. If your theme had a background color for the content area, then the picture wouldn’t show at all. I fixed that with custom CSS. All I had to do was to make the background transparent for that particular page.

With this version though, I can’t come up with a workaround. The easiest way for me to show you the effect would be to have both versions installed on a test site and let you switch between the two by activating or deactivating each version and see the difference.

If you’re up to it, please let me know how I can send you the admin password.

This is the page: https://polygonherbs.com/front/

The second Parallax effect is made using the old version of Page builder’s built in Parallax feature.

Thank you.

@greg Priday

P.S.

I just installed a brand spanking new fresh WordPress 4.3.1 on localhost with no modifications, no themes, no plugins except the Page Builder. Didn’t even activate any of the extra Page builder plugins. Didn’t touch the default settings and used the theme that comes activated by default (Twenty Fifteen).

Created a new page, Created a one column row. Used an image background (1920×900), chose Parallax. Then pasted some text, using the WordPress built in basic text widget.

The result: Image wasn’t resized, Cropped to show only a piece of it and there’s absolutely no scroll effect or Parallax effect. It’s exactly the same as a fixed body image background, well, actually worse because this image isn’t even resized to fit the screen.

You can’t get more generic than that and it’s something you can try for yourself.

Thanks.

Any news?

If the feature doesn’t work using a fresh generic install of WordPress, I can’t imagine where it actually does work. I’d love to hear from anyone who has been able to get it working.

Hi xianxiao

Unfortunately we haven’t been able to recreate this issue on our side. Can you check if the parallax effect is working for you on the Sports prebuilt layout? This is using the latest version of Page Builder with a working parallax.

https://layouts.siteorigin.com/layout/sport/

The section between Our Classes and Membership has a parallax background.

If this isn’t working for you, then we can start looking into some possible browser compatibility issues.