Submitting form with AJAX doesn't work

Hi,

This is not a known issue. I took a look at your site, but don’t see any javascript errors that would be preventing the form from being submitted properly.

Can you try and toggle on advanced debugging in the settings panel. That may or may not return a response as to what is going on.

On the site that is working do you have the form setup in the exact same way, connected to the same mailing list?

Thanks,
Evan

Dear Evan,

Advanced debugging shows “No errors logged”.

Yes, my forms are similar to on working site with same settings to forms and same list (you can see delcam.cz). And as I wrote, without AJAX it works.

Thanks,
Pavel

Hi,

Without having access to the theme I am not sure why things aren’t working as intended. we included both Ajax and non Ajax for this purpose. You’ll have to do a bit of debugging on your end, as it may be some conflict with the theme.

Thanks,
Evan

Hi,

it looks like somebody else had same issue:

https://www.ads-software.com/support/topic/form-doesnt-work-on-diff-sites-with-same-theme-versions-of-wordpressplugin?replies=2

If you want to access my server, please give me your email address where to sent it. Cannot use forum for posting logins.

Thanks,
Pavel

Hi Pavel,

I think the best course of action for debugging this issue is by sending me over a copy of your current theme, since I’ll need to access the theme files to check what sort of conflicts may be happening.

IF that’s something you’d like me to do, feel free to shoow me an email to [email protected]

Thanks,
Evan

Evan, theme was sent to your email. Thanks for help.

Hi Pavel,

Thanks I’ll set up a local testing environment and see what I can come up with.

Thanks again,
Evan