Mobile menu doesn't work

  • Resolved kevinw1

    (@kevinw1)


    9 years, 4 months ago

    The mobile menu doesn’t open on my site https://prvs.ca using the SG Double theme. The menu icon is present but nothing happens when you click it.

    I have tried deactivating all plugins – no change. Removed the “return to top” button – no change.

    Happens on a Blackberry tablet, iPhone, and Chrome browser with the width shrunk to minimum.

Viewing 10 replies - 1 through 10 (of 10 total)

  • I am having the same problem. How do we fix this?

    jm2001a

    (@jm2001a)

    Same Problem here. What’s going on?

    dherries

    (@dherries)

    I figured it out. You have to go to: customizing/menu and turn on “First Top Menu” and that menu will show up on your smartphone.

    Thread Starter kevinw1

    (@kevinw1)

    Glad to see this problem is not just me, but I wish the theme developer would respond!

    I already had the “First top menu” turned on, and while that displays the menu icon, the menu doesn’t open when I tap on it.

    dherries

    (@dherries)

    Mine works OK. Go to https://www.toomuchhorsepower.com and see for yourself. I con’t know why yours does not work. It would be great if the developer would document his theme better.

    jm2001a

    (@jm2001a)

    Your right dherries your menu now works.

    But I cannot find a place to tour on First Top Menu so I still stuck.

    dherries

    (@dherries)

    Here is the way I did it.

    Go to Customiize > menues > create your first menu (mine says Menu 1) with the menu items you want. Check on the bottom [ ] First Top Menu (mine says Current Menu 1) Also, I have Customize Menu > Navigation Menu settings > Switch On First Top Menu checked.

    It would sure be great if the author would document this better. It is very confusing.

    I hope that works.

    jm2001a

    (@jm2001a)

    It changed the menu I wanted with all my sub menus but When I create a new menu for my top one then the mobile menu also works. Still attempting to find a way to get everything have includes without re structuring a multi folder menu. There must be somewhere that the default menu can be placed as First Top Menu and it actually work.

    Thanks for the help.

    Thread Starter kevinw1

    (@kevinw1)

    Found the issue that was causing this. The mobile menu only works if it’s a custom menu, not the native automatic WP menu.

    This worked for me Thanks!!!!! see below

    dherries
    Member
    Posted 1 month ago #

    Here is the way I did it.

    Go to Customiize > menues > create your first menu (mine says Menu 1) with the menu items you want. Check on the bottom [ ] First Top Menu (mine says Current Menu 1) Also, I have Customize Menu > Navigation Menu settings > Switch On First Top Menu checked.

    It would sure be great if the author would document this better. It is very confusing.

    I hope that works.

Viewing 10 replies - 1 through 10 (of 10 total)
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