Captcha giving "incorrect security code" error

  • Resolved cbelinsky

    (@cbelinsky)


    9 years, 5 months ago

    I saw some other people with this issue but I did not see a resolution.

    If I use a captcha in any form it will give the user the error: “incorrect security code”. I have tried this using the default forms and forms that I create- all give the same error when captcha is used.

    Recaptcha is not an option because the space is too small for a Recaptcha.

    The website is here

    thanks,
    Charlie

    https://www.ads-software.com/plugins/contact-form-maker/

Viewing 1 replies (of 1 total)
  • Sona

    (@support-web-dorado)

    Dear Charlie,

    Please check out whether you have caching options with any of your plugins or your theme settings and exclude it for the pages, where you have the form. If the page is cached the incorrect security note gets displayed since it displays the previous image, where requesting to input the “invisible” new code. Thank you.

Viewing 1 replies (of 1 total)
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