Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Codeinwp

    (@codeinwp)

    Hello,

    You need to talk with your hosting company to help you solve this issue.

    Thank you !

    I get the same issue. Our hosting company said to talk with plug-in developer. Please advise on this issue.

    Thank you,
    Lisa

    Plugin Contributor selu

    (@marius2012)

    Hey,

    Have you told them about the issue you are having ? This is a server specific issue and we can not control that.

    Thank you !

    Thread Starter Mustafa

    (@mustihi)

    Hi,

    it’s my own server. What is the problem exactly?

    Plugin Contributor selu

    (@marius2012)

    Hey,

    The error is throwing because the open_basedir or safe_mode is enabled in the php.ini.

    In order to fix this you need to edit the lines that specify open_basedir or safe_mode and turn them off
    Remember to restart your httpd afterwards.

    Let me know if you still have this problem.

    Thank you !

    Thread Starter Mustafa

    (@mustihi)

    do you think it will be safe to turn off open_basedir?

    Thank you Selu! I’ll keep you posted.

Viewing 7 replies - 1 through 7 (of 7 total)
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