• Resolved Quan88

    (@quan88)


    Hi, great plugin. Used it since I first install WordPress. However, after latest update, there is following error:

    PHP Warning: is_readable(): open_basedir restriction in effect.

    My site running on Windows server.

    Help is appreciated. Thank you in advance

    https://www.ads-software.com/plugins/wp-smushit/

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Bojan Radonic – WPMU DEV Support

    (@wpmudev-support4)

    Hey Quan88,

    How are you doing today?

    I’ll forward this information to our developer so they can take a look ??

    Thanks for reporting this!

    Cheers,
    Bojan

    Plugin Author Bojan Radonic – WPMU DEV Support

    (@wpmudev-support4)

    Hey again,

    A quick update on the issue you’re having ??

    This seems to be related to your server configuration, please see here.

    You should be able to fix this in your IIS and changing the Temp Directory.

    Hope this helps ??

    Cheers,
    Bojan

    Thread Starter Quan88

    (@quan88)

    Hi Bojan,

    Thanks for the prompt reply. It is actually too technical for me. How do I change the Temp Directory? Will it affect the security?

    Thanks in advance.

    Plugin Author Bojan Radonic – WPMU DEV Support

    (@wpmudev-support4)

    Hey Quan88,

    If this is too complex for you to handle maybe you can try contacting your hosting provider with the issue and the solution so they can do this for you?

    Cheers,
    Bojan

Viewing 4 replies - 1 through 4 (of 4 total)
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