Large popups display problem

  • Resolved wlashack

    (@wlashack)


    9 years ago

    Hello,
    I am trying Popup Maker and found that if the popup window is larger than a screen (on smartphone e.g.), it behaves weird on the screen while trying to scroll it. Sometimes it is not possible to scroll, sometimes it start “jumping back to the top of a popup etc. It becomes unreadable for the user.

    You can try it here: https://martinvlach.cz/o-sexy/ (scroll at the bottom of a webpage and push the green button on smartphone)

    I do not know if this is due to my popup settings or it is “something in the code”. Can you help?

    Thanks.

    https://www.ads-software.com/plugins/popup-maker/

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Daniel Iser

    (@danieliser)

    @wlashack – From what your describing sounds like a known issue with how mobile browsers render & scroll.

    The following outline the issue and possible fixes, but there are no really solid solutions that I would feel comfortable loading onto 30k websites.

    https://bradfrost.com/blog/mobile/fixed-position/

    Hope that helps.

    Thread Starter wlashack

    (@wlashack)

    Oh no, that does not sound good, it completely destroys the magic of popup possibilities I wanted to offer to my visitors.

    Thanks for answer although it did not make me happy. Now i think it is better not to use popups any more than putting my visitors into problems – and make them leave my web site forever.

    One more thanks for important info.

    Plugin Author Daniel Iser

    (@danieliser)

    @wlashack – Not a problem, sorry its not what you wanted to hear but the issue is really out of our hands. You could implement those solutions yourself but they would not work well with 30k different websites using different themes & plugin combinations.

    Hope that helps.

    Thread Starter wlashack

    (@wlashack)

    I know it is not a problem of your plugin. It made me sad because I planned variety of cool things to offer via popups to my readers – interactivity to my learning articles and online school with a button-click, no need to jump to another page etc. And this requires pictures, forms etc. that need scrolling on mobile devices. It all worked perfectly until I tested it on mobile and discovered it is almost useless. So I hoped there is only a mistake in my popup template settings.

    Plugin Author Daniel Iser

    (@danieliser)

    @wlashack – One potential solution: disable popups on mobile and use the default methods. This gives you best of both worlds. Full mobile support better user experience on desktop.

    You can do this with our Advanced Targeting conditions in a few clicks or using your own PHP / JS to handle the checking.

    Hope that helps.

Viewing 5 replies - 1 through 5 (of 5 total)
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