• twozerofour

    (@twozerofour)


    when I google my website then click on it there are many times my slide show on the main page will either not load at all or only partially load showing only a sliver of the pictures, if I hit refresh most times it will fully load. Have tried it on several different computers with the same results.

    https://www.2zero4.ca

Viewing 5 replies - 1 through 5 (of 5 total)
  • Moderator t-p

    (@t-p)

    slide show on the main page will either not load at all or only partially load showing only a sliver of the pictures

    The more details you can provide, the likelier you are to get a solution/suggestion from someone…
    – Are you using a plugin for this feature? Yes? Which plugin? Where did you download it from?
    – Is this a feature of your active theme? Yes? Which theme? Where did you download it from?
    https://codex.www.ads-software.com/Forum_Welcome#Include_as_Much_Information_as_Possible

    Thread Starter twozerofour

    (@twozerofour)

    If I were to be a hundred percent honest I am stabbing in the dark on this as the website was set up by a person we hired and then gave up on us so I am trying to resolve the problem myself. To me it seems we are using the Genesis for main page pictures and the minimum pro theme. After that you might as well throw me to the wolfs because I am in a very quick crash course on how to do this.

    Moderator t-p

    (@t-p)

    To me it seems we are using the Genesis for main page pictures and the minimum pro theme.

    – These forums are for free themes available in the WordPress theme directory at www.ads-software.com/themes/. So please contact the developer/vendor directly for support with your question. You’ll be more likely to find a good answer from them, for they have the access to its code. Forum volunteers are not given access to commercial products, so they would not know why your /custom/commercial theme or plugin is not working properly. The developers/vendors are responsible for supporting their custom/commercial product. See https://codex.www.ads-software.com/Forum_Welcome#Commercial_Products

    Thread Starter twozerofour

    (@twozerofour)

    Perfect, thank you a TON for your help!

    Moderator t-p

    (@t-p)

    You are welcome ??

Viewing 5 replies - 1 through 5 (of 5 total)
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