"Failed to send your message." What am I doing wrong?

  • Resolved niccibontrager

    (@niccibontrager)


    9 years, 3 months ago

    Every time I try to submit something with Contact Form 7 I get the message “Failed to send your message.” I have looked through tons of forums, but I don’t know how to fix it. I have the most recent version of all plug-ins.

    I want to use the contact form to help me learn more about clients before their counseling appointment is scheduled. I don’t need to send them e-mails, I just need their application e-mailed to me through Contact Form 7.
    See the contact form online at: https://www.joyfulfamilycounseling.com/appointments

    Luckily, no clients will be scheduling for a few weeks, but I really need this form to work before we open for business.

    My default e-mail is the work email ([email protected]). The error message does not have a color box to help determine the type of error. Is there something I’m supposed to do in the Mail section, even though I’m not e-mailing clients anything? or another way to prove I’m not spam?

    I appreciate anyone that can help me sort this out.
    -Nicci

    https://www.ads-software.com/plugins/contact-form-7/

Viewing 5 replies - 1 through 5 (of 5 total)

  • Though the plugin successfully sends millions of emails every day, there are a host of issues that can stop or delay emails on both the sending and receiving ends. It depends entirely on your local Server & WordPress configuration. You will need to investigate this issue for your particular local configuration.

    See Contact Form 7 Email Issues. Most people that work through this information appear to be able to resolve their email sending & receiving issues.

    If you find you need more detailed advice, after reading and working through the above links, please include all your input in the Form and Mail sections of the CF7 interface. This should allow others to understand your actual problem and offer a possible solution.

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    Thread Starter niccibontrager

    (@niccibontrager)

    Hi davmerit,

    I feel silly to ask this, but do I have to have potential clients enter an email address in my contact form? I don’t really need their e-mail addresses. I only need a phone number.
    Is my mail problem caused by that, since I don’t have a send and a receive address? I just want their contact information emailed to me.

    I have changed my mail tags so much (trying to follow the advice in multiple forums) that I am sure it is wrong. I feel embarrassed putting it up here, but here it is, in all it’s “wrong-ness.”

    To [email protected]
    From [email protected]
    Subject Counseling Request
    Additional Headers
    Message Body

    You can see my Contact Form 7 on the website at https://www.joyfulfamilycounseling.com/appointments

    Suggestions? I know I need something else in those tag lines.

    Thread Starter niccibontrager

    (@niccibontrager)

    Oh, I checked with my host, and everything’s fine on their end.

    Thread Starter niccibontrager

    (@niccibontrager)

    I fixed it!!!
    I kept added an email box onto my form, and it worked!!
    Thanks.

    do I have to have potential clients enter an email address in my contact form

    no you don’t

Viewing 5 replies - 1 through 5 (of 5 total)
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