Error 500 for "big" export

  • Resolved mattheoh

    (@mattheoh)


    9 years ago

    Hi, thanks for this great plugin, it could help me a lot to work on my database.

    The plugin works well, except when I want to export my whole database.
    In this case, I giot an error 500.
    I didn’t see anything in PHP log files.
    I think I have to play , with php values… but which one ? (memory_limit ? max execution time ? other ?)
    They already seem big enough.
    Thanks per advance for your help !

    https://www.ads-software.com/plugins/export-user-data/

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter mattheoh

    (@mattheoh)

    OK, so I had to increase PHP Memory Limit… I had to put it to 2048M which is huge ! but I have 50 000 members… That can explain that.

    Plugin Author qstudio

    (@qlstudio)

    Good news that you resolved this – 50,000 users is a large DB – if you are using BuddyPress the processes involved are not very efficient, which is where the memory gets eaten-up.

Viewing 2 replies - 1 through 2 (of 2 total)
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