• Resolved Pancomat

    (@pancomat)


    Hi,
    I create a page with the form for the reservations and here all works fine (email to user, email notification to admin and also when I confirm the reservation the user recive the confirmation email)
    I also use in my site the widget “Booking Form” in the footer of all pages.
    If a user send a request for a reservation using the widget the user receive the email but the admin doesn’t receive the notification email.
    So I think there is a problem with the widget.
    How I can resolve this?
    Thanks

    https://www.ads-software.com/plugins/restaurant-reservations/

Viewing 6 replies - 1 through 6 (of 6 total)
  • Hi Pancomat,

    There’s no difference in the code that sends emails between the widget and the booking for shortcode.

    There are a lot of things that can cause email delivery problems, many of them related to your mail server’s configuration. The FAQ includes a 5-step checklist to help you narrow down the problem.

    Judging from your description, you can probably skip to #5.

    I am also having the same problem. All other emails are getting through but this plugin email admin does not seem to work.
    Having checked the server email sent log it is being rejected by Yahoo with an error url of https://help.yahoo.com/kb/postmaster/SLN7253.html

    Having done a few more checks if i change the admin email to a non yahoo acount it works. If i do a test reservation with a yahoo acount i dont get any confirmation the the booking has been sent and the email fails with Yahoo

    right ive sorted mine out. The admin email for my wordpress is a yahoo acount. If yahoo or gmail receive the confirmation with sent email of yahoo.com they reject it as they can check if it came from their own systems. Chenging my admin email to an email related to the domain has rectified the problem.

    Hi bruton,

    You’ve stumbled on one of dozens of little gotchas that can easily catch you up when trying to send email. That’s why I usually recommend you reach out to your host and talk directly to them about specific emails. They can usually check their email logs to see warning or error messages related to problems like this, and recommend a change to settings to fix it.

    If that doesn’t do the trick, or you don’t have a cooperative web host, you can go with a third-party mail sender. I’ve written a post about email delivery problems and using WP Mandrill to solve them.

    I own my own server so do all my own hosting and only have myself to turn to

Viewing 6 replies - 1 through 6 (of 6 total)
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