Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author codepeople

    (@codepeople)

    Hi,

    Could you send me a link to your webpage, please?

    The 504 Gateway Timeout error is an HTTP status code that means that one server did not receive a timely response from another server that it was accessing while attempting to load the web page or fill another request by the browser.

    Most of the time, this means that the other server is down or not working properly.

    Best regards.

    Thread Starter madeben

    (@madeben)

    Thread Starter madeben

    (@madeben)

    Ghcharts.com

    try searching for anything on the site

    Plugin Author codepeople

    (@codepeople)

    Hi,

    I’m sorry by the inconvenience. I’ve activated the same theme in my local website, for checking the behavior of the plugin, and I will release an update if there is any conflict between them.

    I’ll contact you again with the results.

    Best regards.

    Plugin Author codepeople

    (@codepeople)

    Please, go to the store’s settings and untick the checkbox: “Allow searching by taxonomies”, and press the “Update Settings” button. I continue searching the reasons of malfunction.

    Best regards.

    Plugin Author codepeople

    (@codepeople)

    Hi,

    I’ve published an update, just now, that optimizes the queries for searching.

    Best regards.

    Thread Starter madeben

    (@madeben)

    ok thanks

    and also i deactivated the plugin when i was searching for the cause of the problem but after activating it the music on the page do not open.
    anytime u click on a track it takes you to a page saying the page is not available

    Plugin Author codepeople

    (@codepeople)

    Hi,

    The issue is caused by the structure of the permalinks in your website. Please, go to the store’s settings, and untick the checkbox: “Use friendly URLs on products” and press the “Update Settings” button.

    Best regards.

    Thread Starter madeben

    (@madeben)

    it worked thanks

Viewing 9 replies - 1 through 9 (of 9 total)
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