wp internal install

  • through further troubleshooting on the theme behind my company I have found the following

    I installed latest WP on company intranet and the initial install and default theme looked ok in firefox and IE 11

    when I installed the theme on the company intranet it did install but I got the following error – “Warning: An unexpected error occurred. Something may be wrong with www.ads-software.com or this server’s configuration. If you continue to have problems, please try the support forums. (WordPress could not establish a secure connection to www.ads-software.com “

    The site looks fine (minus thumbnails) in firefox

    The site dose not load properly in ie 11

    any help would be great thanks

    (FYI – I currently have 3 other wp installs with themes that are working fine on the same internal intranet)

Viewing 5 replies - 1 through 5 (of 5 total)
  • Moderator James Huff

    (@macmanx)

    That means that openssl on the server is out of date. You’ll need to ask the server admin to upgrade it to openssl 1.0.2e. (I *think* the 1.0.1 branch will work too, but 1.0.2e is the latest release.)

    Thread Starter Ryanbellaliant

    (@ryanbellaliant)

    Hi,

    Thanks for the response, I’ll check in and report the outcome.

    Thanks again.

    ??

    Moderator James Huff

    (@macmanx)

    You’re welcome!

    Thread Starter Ryanbellaliant

    (@ryanbellaliant)

    Hi,

    I have put in the request to my server admin to upgrade the openssl version. This is a bit of red tape so it may take a while. I was wondering if you had any other suggestions in the mean time.

    I have been troubleshooting the issue in the following way.

    1. When installed on my company intranet server the site workes fine in firefox but shows the above errors in ie 11.2. When I installed the theme on my personal external server the site looks fine in firefox and IE 11 even when Im looking at it on my company VPN.
    3.Im able to install other themes on the internal company server and they look fine both on and of the VPN in both firefox and IE11

    4. I have determined the problem has something to do with the true mag theme + my company internal server + Internet explorer combination.

    5. im also getting this error on the general settings page

    Warning: An unexpected error occurred. Something may be wrong with www.ads-software.com or this server’s configuration. If you continue to have problems, please try the support forums. (WordPress could not establish a secure connection to www.ads-software.com. Please contact your server administrator.) in wp-admin/includes/translation-install.php on line 59

    Why would it still work in FF and not ie?

    Thanks again.

    ???????

    Moderator James Huff

    (@macmanx)

    Well, almost all of the time that issue is outdated openssl, but if it actually works in another browser, and over VPN, I’m not so sure now, very strange.

    Here’s a bunch of things to try:

    Try deactivating all plugins. If that resolves the issue, reactivate each one individually until you find the cause.

    If that does not resolve the issue, try switching to the Twenty Fifteen theme to rule-out a theme-specific issue (theme functions can interfere like plugins).

    If those make no difference, please make sure that your browser is up to date by visiting https://whatbrowser.org/

    If it is not, please try updating your browser or switching to a different browser.

    If it is, please do these two things:

    1. Try clearing your browser’s cache and cookies.

    2. Try with all browser extensions or add-ons temporarily disabled.

    Please let us know how each step goes for you, and which browser (and version of) you’re using if you’re still having trouble.

Viewing 5 replies - 1 through 5 (of 5 total)
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