Cannot login or access dashboard after WP update to 4.4

Try manually resetting your plugins (no Dashboard access required). If that resolves the issue, reactivate each one individually until you find the cause.

If that does not resolve the issue, access your server via FTP or SFTP, navigate to /wp-content/themes/ and rename the directory of your currently active theme. This will force the default theme to activate and hopefully rule-out a theme-specific issue (theme functions can interfere like plugins).

Hello James,

Thank you for the advice.

I’ve followed your instructions but it didn’t help (plugins.hold, theme renaming, etc.); still no access to my wp-admin / dashboard. Still seeing a redirection problem, a 404- or blank page.

I’m going to revert back to the old WP version until there’s a new patch.

Keep posted.

Well, we can’t really fix it if we don’t know what’s broken, so please don’t downgrade yet if you haven’t. ??

Are you running any anti-virus or web security software? If so, would you please see what happens if you temporarily disable it? I’m think this could be related to https://www.ads-software.com/support/topic/read-this-first-wordpress-44-master-list?replies=6#post-7759534

We’re busy with downgrading.

We didn’t use an anti-virus or security plugin/software.

A wordpress core issue?

Not a core issue, no, we’re at over 2 million installations now for 4.4, and this is a very unique report.

My best guess at this point is that your core files were corrupted during the update, which would have been an easy fix, but since you’re downgrading now I suppose just try upgrading again later.

Hi James,

I have 3 other WordPress sites and after updating to WP 4.4 they all have the same weird behaviour(!) with plugins de-activated: cannot access dashboard, a 404 page. I’ve cleared all caches, Cloudflare, etc. Never had this before, even with all current plugins switched on.

So we had to rollback all these sites to the previous WP; everything is back to normal.

Guess something is wrong with update process?
Permalinks problem?

@ James: I see more reports about no more being able to log in. I mentioned mine in category MultiSite.

I’ve followed your instructions but it didn’t help (plugins.hold, theme renaming, etc.); still no access to my wp-admin / dashboard. Still seeing a redirection problem, a 404- or blank page.

What’s in your .htaccess file?

A wordpress core issue?

Nope. But there may be something common with your setup.

@ James: I see more reports about no more being able to log in. I mentioned mine in category MultiSite.

*Looks*

Please do not cross post into other topics. Per your topic you do not have the same problem here.

Hey Jan,

This is my .htaccess code:

# BEGIN WordPress
<IfModule mod_rewrite.c>
RewriteEngine On
RewriteBase /
RewriteRule ^index\.php$ – [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [L]
</IfModule>

# END WordPress

I don’t see errors.

“Nope. But there may be something common with your setup.”.

I don’t think so. Even with all plugins switched-off, caches and Cloudflare cleared on 4(!) different WordPress sites they all have the same problem.

Hint: permalinks issues?

2 Thoughts:

1. There is a separate problem with Cloudflare’s plugin detailed at https://www.ads-software.com/support/topic/read-this-first-wordpress-44-master-list?replies=6#post-7753846 so I wonder if just disabling Cloudflare will make any difference.

2. On the sites that are still 4.4 with the problem, try downloading WordPress again and delete then replace your copies of everything except the wp-config.php file and the /wp-content/ directory with fresh copies from the download. This will effectively replace all of your core files without damaging your content and settings. Some uploaders tend to be unreliable when overwriting files, so don’t forget to delete the original files before replacing them.

We’re having the same issues on all the WP sites we’ve upgraded to 4.4
We’ve done a manual fresh install, restored a the database and still we cannot access the admin dashboard. This does seem to be an issue with 4.4

We have one site still using the older version and we can login with no issues.
Has anyone found a fix for this issue?

What exactly happens when you try to access the Dashboard?

I get a 404 error.

Ok, try option 2 in the reply above.

I’ve done all of the above and still having this issue, sonlinemedia and I are on another thread about this as well. The issue might be related to our installs being in a sub-directory (though that seems less likely, it is generally speaking, a unique setup)?

I’ve disabled all the plugins, reverted to a default theme, replaced all core files. Still 404-ing. The only other thought is that the CDN was causing the issue, but I’ve cleared that cache multiple times (as well as browser cache, and disabling/deleting the WP caching system).