Blog broken after server migration

  • On Jan 16th my clients web host migrated his account from Plesk to cPanel:

    “Your site has been successfully migrated. Welcome to your new hosting panel,
    cPanel!

    Due to cPanel’s username restrictions, we may have truncated your username to
    less than eight characters. We have also reset your control panel access
    password to test your account.”

    I checked the site and saw it was down completely and contacted the web host support:

    “We’ve gone ahead and fixed it. The error was being cause because permissions were set to 777 which is read/write/executable for everyone and that’s usually a very unsecure thing to do. We changed the permissions to 755 which removes the writable permissions for group and everyone else but leaves it for the user.

    We’ve also gone through and updated a few of the other config type files that call for the database. Let us know if there are any other pages that aren’t coming up just right”.

    Everything except the blog came back up, but now they tell me they don’t know what else could be wrong, and there isn’t an error message being generated and I’m stuck.

    The site is at: https://www.franchiserealestate.com/
    The blog is at: https://www.franchiserealestate.com/wordpress

    .htaccess permissions are set to 644 and no plugins are activated or were in use before change.

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