Not showing add below comments

Hi,

We have received your request and it is now being processed. We will get back to you on this forum as soon as we can.

Regards,
BestWebSoft Support Team

Hi,

Please complete the following steps in order to detect the problem and find its solution.

1) Try activating a standard WP theme for a while (2014, 2015) and check if the problem remains.
2) Try deactivating all of your plugins except Google AdSense and also check if the problem is still present. If it is not, please activate the plugins one-by-one, meanwhile checking, after which plugin activation the problem appears again.
3) Provide your System status as well. Follow the next instruction – https://docs.google.com/document/d/1Wi2X8RdRGXk9kMszQy1xItJrpN0ncXgioH935MaBKtc/edit
4) Let us know about the results.

Sincerely,
BestWebSoft Support Team

I am using 2015 theme with no changes.

I am using the Jetpack by WordPress.com plugin and if I enable the comments using the jetpack plugin the ad does not display. If I disable the jetpack comments, the ad displays properly.

I sent the system status via the send to support button in your settings.

Have the ad displaying now and will keep the jetpack comments disabled.

Thanks.

Hi,

Unfortunately, if you’re using Jetpack comments the ads won’t be displayed, since our plugin functionality provides a compatibility only with a standard comments form. But we’ll consider this, and we deem it necessary, we’ll add the compatibility with Jetpack comments in future plugin update. Please follow us on twitter (https://twitter.com/bestwebsoft) to stay tuned for the latest releases and updates of the existing products. In case you have any questions, please let us know.

Sincerely,
BestWebSoft Support Team

Hi,

Since there is no reply from you, we consider this topic as resolved. We hope you’ve found the solution. If you have any questions, please feel free to contact us via our Help Center – https://support.bestwebsoft.com/.

Sincerely,
BestWebSoft Support Team