Theme update wiped out our programming!

This one bit one of my clients as well. This should have been pushed as a new theme and not an “update”. A pretty easy fix is to download the previous version of the theme, WP Simple 1.3.5. Rename (or remove) the existing version 2.0.2 WP-Simple folder, then upload 1.3.5. Then don’t update from 1.3.5 to 2.0.x. until you have time to sort out all of the changes.

Bit?…. heck, This is full on CHOMPED!

Thank YOU tfight for the reply.
I have little/no idea of what I’m doing so bear with me.
I am in cpanel file manager/themes.
I see several themes.
I tried to renamed wp-simple to wp-simple-old but it won’t let me. I deleted the files in that directory though

next?

I uploaded the 1.3.5. it “sort of” brought back our front page, but there is an error I have NO idea what it means or what to do.

“Fatal error: Call to undefined function shailan_dropdown_menu() in /home/moustachetamer/public_html/wp-content/themes/wp-simple/parts/menu.php on line 5

Next would therefore be to unzip the file I linked to above (1.3.5) and replace the files inside your wp-simple directory on the server with the contents of the wp-simple folder in the zip file, after extracting.

So…..

1) Download the zip file I linked to above.
2) Unzip that file.
3) That should give you a wp-simple folder on your computer, upload the contents of that folder into the wp-simple directory on your server.

Alternatively….

1) Select a different theme for your site, temporarily.
2) Select ‘theme details’ on the broken wp-simple theme.
3) Delete the wp-simple theme.
4) Go to ‘Add New’ in themese, then select ‘Upload Theme’.
5) Select the zip file I linked to above, upload, and activate the 1.3.5 version of the theme.

alternative
1 – check
2 – check
3 – check

Woooooooooooooo Hoooooooooooo! Yehhhhhh! (does the happy dance) You did it tflight! TY TY TY!!!!!!

So far so good except that it looks like some of our widgets went poof though. None after 9 in our list. hmmmmm
We’ll have to re-create them I guess. a small price to pay.

You’re a good Elf!!!! Please feel free to have 2 extra goodies AFTER you’ve had your dinner. You deserve it for your good deed.

oh and….. I will be backing up immediately <wink>
Kimberly

now…. who was the person who started all this at wordpress lol grrrrrr I shoulda been Christmas shopping. lol

This wasn’t the fault of WordPress, this was the fault of the theme developer who pushed a breaking update.

The theme developer being NimbusThemes, not WordPress.

ooopse. ok, I take that back then. VSorry WP ??
Hey! Nimbus! lolol

OMG!

After spending most of yesterday doing the steps above everything looked wonderful and our site was back to normal.

Then I looked this morning and the site is right back to where it was yesterday! MESSED UP!
Everything I did got overwritten overnight? Maybe I didn’t check some box that would DIS-able auto updating?
Nimmmm-Bussssssssssss! You’re killin’ Me! / Us.

Themes generally don’t auto-update. So either some sort of process is setup specifically to auto update your theme, or someone clicked the update button.

nope.
grrrrrrrr

It also deleted most of the widgets I had recreated too ??

I’m trying right now to figure out why there is a huge white area at the bottom of all of the pages and there’s a few widgets in there.

o, btw…. morning tflight lol

ok, this is no longer just an inconvenience.

I checked in this morning and again, the site had reverted to the “new” Simple Theme, making our website look terrible.

I’ve become proficient in deleting the directory and uploading the 1.3.5 version to get back to normal but this can’t continue.

How can this be stopped?

We’re now getting emails from clients customers and visitors to our site asking “what the heck is going on” type questions.

Kendall! Evan!!!! NIMBUS!…. HELP! You’re Killin’ Me/Us!!!

Hi MoustacheTamer,

There is some kind of secondary update process running on your site other than the main update api for themes. Updates should only happen when you manually take action. Turning this off if possible would be a good first step. If not, you could access the theme files before you load the update and open style.css and change the name of the theme to something unique. Adding the name of your business after the old name would be fine. This will break the link via the update api.

I’m very sorry for the inconvenience. www.ads-software.com changed the requirements for themes that meant that we could no longer use our options panel and needed to switch to the WordPress core customizer. This meant that we had to totally redo the backend of the site. Our goal was to keep the basic feel of the Simple Theme but modernize the front end while we converted to the customizer. I know it’s a big change but I hope you’ll be able to fix the update issue or even give the new customizer version a try.