Viewing 9 replies - 1 through 9 (of 9 total)
  • Thread Starter lovesingh_33

    (@lovesingh_33)

    Hi,

    After filling all the template details and when pressing ‘Add New Template’ button at bottom, it is not saving template.

    Please check on it also. Now the scrolling is working on Template tab.

    Thanks

    Plugin Author wpsupport.io

    (@wpsupportio)

    Hi, Can you please tell me what is the error you are getting after clicking button “Add New Template”. We are here to help ??

    Thread Starter lovesingh_33

    (@lovesingh_33)

    Hi,

    Actually there were no error during saving template and the process went as normal, but after saving template it is not storing and not showing in the list, even after applying filters.

    Plugin Author wpsupport.io

    (@wpsupportio)

    Can you tell us which version of “wordpress” and “woocommerce” you are using.

    Thread Starter lovesingh_33

    (@lovesingh_33)

    I’m using WordPress v4.4 and WooCommerce v2.4.12.

    Plugin Author wpsupport.io

    (@wpsupportio)

    It should work with combination of “WordPress v4.4 and WooCommerce v2.4.12”. As, we tested. Could you provide the values that are used while “Adding New Template”. We would try to reproduce the issue and get back to you.

    Plugin Author wpsupport.io

    (@wpsupportio)

    Hi, can you please remove the plugin and re install it to test with the latest plugin? I guess you unable to notice the error messages while adding template. As, error messages will display in top of the page. Now it is fixed by scrolling to show error message.

    Plugin Author wpsupport.io

    (@wpsupportio)

    Hi, We did few more improvements on text editor. Please use the link to download and install the latest plugin and let us know if you still face any issues. https://downloads.www.ads-software.com/plugin/wc-abandoned-cart-failed-payment-recovery.1.2.zip

    Plugin Author wpsupport.io

    (@wpsupportio)

    Hi, Hope your concern is solved. So, marking thread as resolved. Please let us know if any issues.

Viewing 9 replies - 1 through 9 (of 9 total)
  • The topic ‘Scroll not working on Template tab’ is closed to new replies.