Display Overflow In Mobile

  • Resolved miko7

    (@miko7)


    8 years, 10 months ago

    Hi,

    Thank you so much for this plugin, love the features! However, i noticed that the popups are not working well when viewed on mobile, it seems to be overflowing (only the 1/4 left portion is visible on the screen). I’ve disabled the popups on mobile for the moment, due to the problem. However, I really wish that it can work on mobile as many of my visitors visit my site on a mobile device. Can you please help me with this? Let me know if you need more information. Thanks again!

    https://www.ads-software.com/plugins/popup-by-supsystic/

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author supsystic

    (@supsysticcom)

    Hi!
    We will fix this issue in next version of Popup plugin. It will be released tomorrow. I will inform you about the update.

    I have the same issue with Version 1.5.3. Is there any fix for this?

    Thread Starter miko7

    (@miko7)

    Thanks, let me know again when there’s a new update.

    Plugin Author supsystic

    (@supsysticcom)

    Hello!
    We had some difficulties in our development department. But currently we do everything possible to solve this problem. We will try to finish the fixes and release new version tomorrow.
    I will inform you about the updates.

    Plugin Author supsystic

    (@supsysticcom)

    Hello!
    We just released new version of popup plugin with fix of this issue. Please update plugin and check it!

    Thread Starter miko7

    (@miko7)

    Hi,
    I’ve just updated to the latest version, somehow it still doesn’t display correctly on my site when viewed on mobile. It still seems to overflow (1/2 left showing) when viewed on potrait mode, when i turn it on landscape mode, i can view only the top half of the popup but it just seems stuck there and refuses to move when i scroll down the page. Can you help me with this. I can’t attach any photos here, so here’s my site: https://www.huangkitchen.com.
    Thank you so much.

    Plugin Author supsystic

    (@supsysticcom)

    Hi!
    Please tell me where exactly I can check the popup on your site?

    Thread Starter miko7

    (@miko7)

    Hi, I set the popup to appear on every page on the site. The popup will appear after scrolling 50% of the page. Thanks! Let me know if you need any other info.

    Plugin Author supsystic

    (@supsysticcom)

    Hi!
    Please contact us through our?internal support. We will check what is wrong and will help you to solve the problem.

Viewing 9 replies - 1 through 9 (of 9 total)
  • The topic ‘Display Overflow In Mobile’ is closed to new replies.