• Resolved Carlos Pinedo

    (@carlos-pinedo)


    Hi,

    After submit my contact form, I get the error: “page not found”. After many tests I realized that after submit, a wrong url was generated.

    The generated url is:compucables.net/webs/web1/wp/wp-admin/admin-ajax.php
    The url that needs to be generated is:compucables.net/wp/wp-admin/admin-ajax.php


    I don’t know what to do to correct this, but there’s some clues,

    • This issue persists after using other contact form plugins.
    • There’s no error if the form is at the home page.
    • This problem started after a feature from the hosting plan was deactivated, the “forward masking” feature, from network solutions.

    The website where the form is: https://compucables.net/contactenos/

    Thanks in advance for anyone who may help!

    https://www.ads-software.com/plugins/contact-form-7/

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Takayuki Miyoshi

    (@takayukister)

    It’s not Contact Form 7 plugin. What plugin do you use for the form?

    Thread Starter Carlos Pinedo

    (@carlos-pinedo)

    Actually is Contact Form 7, this is the shortcode that I use:

    [contact-form-7 id=”1499″ title=”Formulario de contacto 1″]

    Anyway, the problem is solved, after paying attention to the code view in my contact page, I saw this:

    <form class="wpcf7-form" action="/webs/web1/wp/wp-admin/admin-ajax.php?_panelsnonce=0570cc1a9a#wpcf7-f148-o1" method="post" novalidate="novalidate"><input name="_wpcf7" type="hidden" value="148" />
    
    [contact-form-7 id="1499" title="Formulario de contacto 1"]
    
    </form>

    I don′t know when or why this form tag appears around the shortcode, but obviously after I remove it, the form worked perfectly.
    thanks for answering!

Viewing 2 replies - 1 through 2 (of 2 total)
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