• Resolved earthloveskin

    (@earthloveskin)


    I’m running WP 4.4.1 and for some reason since the latest Jetpack update, the jQuery on my site does not load correctly. It doesn’t show the Jetpack carousel slideshow on my sidebar and messes up with my rescue shortcodes plugin, ultimate shortcodes plugin and basically everything that has jQuery involved.

    I deactivated Jetpack today, everything went back to normal.

    I even went as far as reverting to a backup dated January 11 (that had the Jetpack version prior to the latest update), the problem did not arise. All are working without having to deactivate any plugin. But when I restored my January 19 backup, the problem came again. Deactivated all plugins one by one until Jetpack and then that fixed it. So it must be something with the latest update.

    Can you please take a look on this? Let me know the necessary steps I need in order to re-integrate Jetpack again. It’s currently disabled to make all the other plugins work.

    https://www.earthloveskin.com

    https://www.ads-software.com/plugins/jetpack/

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    We didn’t make any changes to the Slideshow shortcode in the past few months. The last code change was made on June 20, 2015. It is however possible that the last Jetpack update didn’t successfully complete on your site.

    Could you try to log in to your site via FTP or CPanel, and delete the existing Jetpack plugin folder, and reinstall the plugin manually as explained here:
    https://codex.www.ads-software.com/Managing_Plugins#Manual_Plugin_Installation

    You’ll find the Jetpack plugin folder here:

    wp-content
       plugins
         jetpack - DELETE THIS FOLDER

    If you’re not sure how to do this, you can ask your hosting company for help. They should also have documentation explaining how to edit or remove files from your site using FTP or a File Manager in your admin panel.

    Let me know how it goes.

    Thread Starter earthloveskin

    (@earthloveskin)

    Hi, the problem still persisted after doing the above instructions (manual installation).

    However, just today when I updated to your newly-released Jetpack version, it fixed everything! So it might be a bug indeed.

    Everything’s back to normal now. Thank you!

    By the way, how do I customize the background of the carousel? I can do it via CSS but everytime the Jetpack updates, I lose all the changes. It cannot be edited under the general CSS file because it does nothing to it.

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    how do I customize the background of the carousel?

    There is an option under Settings > Media that could help you. If you’d rather use a color other than black or white, you can add the following CSS to your theme stylesheet, or to the custom CSS editor available under Appearance > Edit CSS in your dashboard:

    .jp-carousel-overlay {
    	background-color: #3790AD !important;
    }

    You can of course change the color code to fit your needs. You can use a site like this one to pick a color:
    https://www.colorpicker.com/

    Thread Starter earthloveskin

    (@earthloveskin)

    Thanks Jeremy! I tried changing the color to white but the carousel sidebar widget won’t change.

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    I don’t see the widget on your site at the moment. Could you point me to a page where you’ve added that widget?

    Thread Starter earthloveskin

    (@earthloveskin)

    This is the link to one of the articles. The widget is in the top right sidebar called Sponsors.

    I have successfully removed the background of the carousel widget, but had to edit it directly (like I have done so before) within jetpack.css because this was the only way I found working that changes it.

    I tried doing this within my style.css and it does nothing.

    I think this was the part I edited from jetpack.css to omit the background:

    .jp-carousel-slide img {
    background: none !important;
    border: none !important;
    }

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    Oh I see. I’m sorry, for some reason I thought you were talking about the Carousel view, although you were pretty clear in your post!

    Add this to your theme stylesheet: that will do the trick:

    #secondary .widget-gallery-slideshow .slideshow-window {
    	background: none;
    	border: 0 none;
    }
Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Slideshow requires javascript, messes with rescue shortcodes’ is closed to new replies.