READ THIS BEFORE POSTING
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Greetings MailPoet users!
We’ve noticed that so many of you could easily solve your own issues with MailPoet much quicker than waiting for us to reply! Yes, it’s true!
We have a fully loaded support site where we have answers to many of your questions or requests here: https://support.mailpoet.com/
Premium user? Get a faster response on our support site…
If you’ve purchased MailPoet Premium in the last 12 months you’re entitled to support through our Support Site. You’ll probably get an answer in less than 12h!*** MOST COMMON ISSUES & PROBLEMS ***
No-one’s receiving my emails / my emails are going into spam etc
You’re most likely using your own website to send. Try a sending service instead:
https://support.mailpoet.com/knowledgebase/sendgrid/MailPoet isn’t displaying properly/I can’t drag & drop etc
Most likely a plugin/theme conflict, troubleshoot before posting:
https://support.mailpoet.com/knowledgebase/newsletter-editor-problems/Does MailPoet have feature X?
All the MailPoet features are on this page:
https://www.mailpoet.com/premium/
If it’s not on there, we don’t have it.
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