Can't connect to Facebook using Publicize

  • Resolved underWorded

    (@underworded)


    9 years, 1 month ago

    I can’t connect to Facebook using Publicize. I get the following error message:

    “Something which should never happen, happened. Sorry about that. If you try again, maybe it will work. Error code: -10520”

    I’ve tried repeatedly, checked your support forums, deactivated then deleted and then reinstalled Jetpack. No joy.

    The site I’m working on uses the Ultra theme from Themify, I’ve been asked this before so just thought I’d mention it.

    https://www.ads-software.com/plugins/jetpack/

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  • Plugin Contributor Lisa Schuyler

    (@lschuyler)

    Could you post your site URL here, so I can have a look?

    If you want it to remain private, you can also contact us via this contact form:
    https://jetpack.me/contact-support/

    Thread Starter underWorded

    (@underworded)

    Hi Lisa, thanks but I solved the issue. I was logged into the wrong WordPress.com account in Chrome. I also switched to the Gmail account associated with it in Chrome. At that point, Publicize connected.

    Thanks for your prompt response though, I appreciate it.

Viewing 2 replies - 1 through 2 (of 2 total)
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