BUG ?Shipping address doesn't display in email when the admin create a new order

  • Resolved uniterre

    (@uniterre)


    9 years, 1 month ago

    Hi,

    I use woocommerce 2.5.2 and I think there is a bug. When a user does an order with a product, he has to choose a shipping address. Then he’ll receive a confirmation email with the billing address AND the shipping address.

    With this same product, when the admin creates an order and put a shipping address, this address displays on the order listing but never in the email sent to the customer.

    Regards,
    Alexandre

    https://www.ads-software.com/plugins/woocommerce/

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Mike Jolley

    (@mikejolley)

    Depends if the order items require shipping or not.

    Thread Starter uniterre

    (@uniterre)

    the product is not downloadable and not virtual. So it requires a shipping and I have to set an address when I order on the frontend site. Then the customer receives and email with the shipping address.

    When I create an order via the admin, I see now the trick : we have to insert after adding a product, Add shipping cost, even if there is no cost. If not, the shipping address doesn’t display.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘BUG ?Shipping address doesn't display in email when the admin create a new order’ is closed to new replies.