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  • Plugin Author Video User Manuals

    (@videousermanuals)

    Hi,

    Sorry to hear this. Can you give more detail on what is actually causing the problem?

    Thread Starter generalsebert

    (@generalsebert)

    Well, I cannot access the admin part any more and instead of my homepage I get this message “error connecting to database”. As soon as I remove the plugin, it works properly ??

    Plugin Author Video User Manuals

    (@videousermanuals)

    Hi,

    Would you mind heading to https://videousermanuals.desk.com and give us the details of the site through a support ticket, and we will take a look.

    Thanks

    Plugin Author Video User Manuals

    (@videousermanuals)

    Hi,

    Without any further information and with a new release just out, I am going to mark this as resolved for now.

    Thanks

    Thread Starter generalsebert

    (@generalsebert)

    Hello,

    I will try this new release and let you know if I face problems again. For the time being, I have just disabled the plugin.

    Thank you for your help

    Thread Starter generalsebert

    (@generalsebert)

    Hello,

    I have just updated the plugin and it seems to be ok now.

    Great plugin.

    Thank you.

    Plugin Author Video User Manuals

    (@videousermanuals)

    Hi,

    That is great to hear. I can’t think what exactly the problem would been, but glad its all working now.

    Cheers for the kind words.

Viewing 7 replies - 1 through 7 (of 7 total)
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