Error message Oops, Looks like something went wrong, Unfortunately the …

  • WebChittyChat

    (@webchittychat)


    9 years ago

    Hi.
    I’ve plugged in the plugin and configured the settings with no issue.
    When I create a new table, I name it and see the field for the CSV file.

    Next I went to media files and I added the .csv file there from my desktop.
    I then copied the URL of the csv file and pasted it into the URL box
    i.e file name:
    https://waitakeregymnastics.co.nz/wp-content/uploads/2016/02/GYM-TIMETABLE.csv

    I leave the Custom CSS Class field blank, as I’m not sure what to put in there.
    I try to generate table but I get this error message:

    “Oops, Looks like something went wrong,
    Unfortunately the table you were looking for has not been found on the server, Please double check that you have the correct table ID set for the shortcode.”

    If I save the table, I get a shortcode which is [jtrt_tables id=’784′] but obviously when it displays on the page where I paste the shortcake, it has the above error message showing.

    Could you please tell me what I’ve done wrong/what I need to do right?

    Thanks
    Lou

    https://www.ads-software.com/plugins/jtrt-responsive-tables/

Viewing 1 replies (of 1 total)
  • Plugin Author MyThirdEye

    (@mythirdeye)

    Hello Lou!

    Thanks for using my plugin and providing feedback!

    As for your issue, I downloaded your CSV file and did some testing and realized there may be a couple issues with your table.

    1. I suspect you may have used a MAC to save your CSV file. for some reason the plugin has issues with converting csv files that are from MACs and unfortunately I cannot test for these errors because I do not own a MAC.

    2. You have some unknown characters in your table. I assume that’s a language thing which is upsetting because most unknown characters will not show up on the table.

    I have created a short 4 minute video showing you the steps I took in order to properly display your table. You may view the video here: (note its compressed in a zip file hosted on a free hosting site, dont get fooled by all the wrong download buttons!)
    https://www.filedropper.com/test-issue-fix

    If you have more questions or issues please feel free to contact me, however the best method of contact would be through github here:
    https://github.com/mythirdeye/jtrt-tables/issues

    Thanks again for using my plugin and providing feedback!
    John

Viewing 1 replies (of 1 total)
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