Siteground & Gleam theme: Fail

  • I tried Siteground last week. They completely screwed up the transfer. As a result, my website was down for 4 days, I lost business and traffic, and I spent 8 hours with them yesterday trying to figure out what went wrong. Then one rep (out of 10) finally admitted that they did not transfer the theme files or plugins.

    I was using the Gleam theme and everything on my end went well. I waited for propagation to complete, and of course, it never did. They just never did the install correct in the first place.

    Has anyone else had a problem like this? Can you recommend a better host?
    Any insight into this is appreciated.

    I now have to start over from scratch (grrrr!).

    Thanks for your help.

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  • Geoffrey Shilling

    (@geoffreyshilling)

    Volunteer Moderator

    I am very sorry to hear you had such a negative experience ??

    Per the Forum welcome, we close topics like this due to the amount of spam that they attract. The WordPress team has provided a list of a few recommended hosting providers. For more details and other recommendations, please search through the forums or via Google (or your preferred search engine).

    Note: By closing this post I neither support nor condemn the use of the servers listed on the www.ads-software.com official hosting page, and encourage you to search around.

    If you are having any WordPress-specific issues you would like assistance with, please feel free to open a new thread.

Viewing 1 replies (of 1 total)
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