Latest Update Causes Inability To Customise

  • Resolved jmkt

    (@jmkt)


    9 years ago

    Firstly I generally love the changes in the recent update. Now look very professional.

    However, for one of my themes, which I have built a few sites with, when I try to reach the customize panel the site just hangs. Deactivating cookie consent solves the problem.

    Can you think of any setting within cookie consent that i could alter to resolve this?

    If not would rolling back to an earlier version of cookie consent cause any security issues?

    Thanks.

    https://www.ads-software.com/plugins/uk-cookie-consent/

Viewing 4 replies - 1 through 4 (of 4 total)
  • Gareth

    (@catapult_themes)

    Hi

    Have you tried this with a standard theme, e.g. Twenty Sixteen?

    Thread Starter jmkt

    (@jmkt)

    Hi,

    Yes. And with others. It is an issue with the particular them I an using but since I have used it for several sites it would be a big job to change them all for this. I was just checking if there was an easier solution.

    Thanks

    Gareth

    (@catapult_themes)

    Okay, if it’s an issue with the theme you’re using, I’m not sure there’s much we can do. However, if you’d like to send us a message via the Contact page on catapultthemes.com with a log-in to the site, we will take a quick look for you.

    Thread Starter jmkt

    (@jmkt)

    Thanks for the offer. I use a lot of this companies themes and this seems to be the only one that is causing an issue. I’ll speak to them first and try to find out what is different about this theme.

    Thanks again.

Viewing 4 replies - 1 through 4 (of 4 total)
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